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Siebel CRM Integration to Oracle FLEXCUBE Universal Banking Implementation Guide > About the Integration > Business Process Integration Points > Inquiries from Siebel CRMThe Integration supports inquiries started from Siebel CRM to retrieve customer, financial account, and contract information from Oracle FLEXCUBE Universal Banking. The following information applies to this integration point:
The entities for which Siebel CRM can issue inquiries to retrieve additional information from Oracle FLEXCUBE Universal Banking are as follows:
For each Siebel CRM inquiry integration point, Table 5 shows the integration objects used for the Integration and the data queried. For information about each of the integration objects, see EBM Mappings Used in Online Synchronization. |
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