Siebel eSales Administration Guide > Siebel eSales Workflow Reference > Siebel eSales Order Modification Workflows >
eSales - Reorder Process
The workflow for reordering is shown in Figure 31. It works similarly to modifying an order.
Figure 31. eSales - Reorder Process
|
The eSales - Reorder Process is called when a customer clicks Reorder in the Order History Summary view. The following events happen:
- The process determines whether the Shopping Cart is empty.
- If it is empty, a new quote (Shopping Cart) is created from the order and the SS - Start Checkout Process (see Figure ) is called.
- If it is not empty, the Reorder Confirmation view appears, where the user has three choices:
|