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Enabling or Disabling Recommendation Renderer Functionality

In the Open UI application, the Recommendation Renderer files allow the interface to display images for the recommended items. It can be used for both accounts and for contacts, but it is only prepopulated for contacts. You must create a new record to be able to implement Recommendation Renderer functionality for accounts.

Use the following procedure to enable Recommendation Renderer functionality for accounts.

To enable Recommendation Renderer functionality for accounts

1. Within the Siebel application, navigate to the Administration - Application screen, then the Manifest Administration view.
2. Within the UI Objects applet, create a new record for the RTD Intelligent Offers List Applet (B2B) applet, and enter recommendationrenderer.js as the file name.

   NOTE:  Use the RTD Intelligent Offers List Applet (B2C) applet that was provided by default for contacts as a reference.

You can disable the Recommendation Renderer files if you do not want to use the Recommendation Renderer feature. Use the following procedure to disable the Recommendation Renderer functionality.

To disable the Recommendation Renderer functionality

1. Within the Siebel application, navigate to the Administration - Application screen, then the Manifest Administration view.
2. Perform the following actions:
   1. To disable the functionality for accounts, query for the RTD Intelligent Offers List Applet (B2B), and inactivate the manifest.
   2. To disable the functionality for contacts, query for the RTD Intelligent Offers List Applet (B2C), and inactivate the manifest.
3. Log out of the Siebel application and then log back in.