Setting Up a Verification Phone Number

Enterprise Administrators and users with two-step verification enabled must add Verification Phone Numbers as part of two-step verification. Two-step verification reduces the risk of someone accessing an organisation's sensitive information by requiring something a user knows (password) and something the user has (a phone).

  1. Navigate to the Edit User Page
  2. From the Verification Phone Number section, select the Setup Verification Number link.

    A dialogue box appears.

  3. In the dialogue box, enter a phone number, and select the the Add Phone Number button.

    A Verify Identity dialogue box appears.

  4. In the Verify dialogue box, choose to receive the security code as a text message (SMS) or voice call, and select the Continue button.

    An Enter Security Code dialogue box appears.

  5. Enter the security code.
    • A 7-digit security code will be sent to your phone via text message (SMS), or voice call.
    • You must enter the security code in the prompt and select the Continue button.
    • The application will save the phone number, and will only show only the last four digits.

      Note: If you are adding a verification phone number while setting up your account for the first time, return to the Updating a User Profile for Subcontractors help page in this guide to for further help with your setup process.

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Last Published Wednesday, May 1, 2024