Upgraded Credit Card Process

Textura upgraded its credit card processing. Organizations that have recently used a credit card to pay fees will have an administrative action to re-enter credit card information after January 8, 2017.

A Missing credit card information administrative action on the Home Page prompts users to update the fee payment method on the Edit Organizations screen.

Note: Users will not be able to complete invoices or confirm contracts through the system until the credit card information is updated.

How to update missing credit card information

The administrative action link on the Home Page leads to the Edit Primary Organization screen. An Action Required prompt outlines the steps to re-enter credit card information.

  1. Choose the Add/View Credit Card link.
    An Edit Accounts dialog appears. Use the dialog to add credit card information. Close the dialog when the card is saved and return to the Edit Primary Organization screen.
  2. On the Edit Primary Organization screen, select the credit card in the Pay Fees With field.
  3. Choose the Update Organization button at the bottom of the Edit Primary Organization screen to save the credit card changes.

    Note: Only the last four digits of the bank account are visible on the Edit Primary Organization screen. Only Enterprise Administrators in your organization can see or change bank information.