CM101 - Document Compliance Hold

Cause

A Subcontractor submits an invoice, but their compliance documents are either missing or invalid. The General Contractor then approves the invoice with the missing legal documents so Textura applies an automatic hold on the Subcontractor's payment.

Recipient

Subcontractor Project Managers and Compliance Managers

Action Required

Subcontractors must submit compliance documents and the General Contractor must review and approve them.

See Working with the My Document Status Page for information on how to view and upload your legal document requirements.

General Contractors will then need to review and approve the Subcontractor's legal documents to remove the payment hold.

Note: General Contractors can also manually remove the hold from their Edit Payment Status page.