CM205 - Notification about Held Payment Hold Causeed by Organization Change

Cause

Textura placed an automatic hold upon payments to a Subcontractor because the Subcontractor changed key organizational data in the application. The notification includes all pending payments on hold across all projects between the Subcontractor and a General Contractor.

Recipient

Subcontractor and Sub-Tier Enterprise Administrators

Action Required

The Subcontractor Enterprise Administrator coordinates with the General Contractor to validate the changes and complete any required verification steps.

After the General Contractor organization validates the changes, they The General Contractor removes or releases the hold after verifying the changes are legitimate and acceptable, they remove the organization level hold so payments can resume.

See the following topics: