ERP Server or Database Cannot be Reached
Meaning
Textura could not connect to the configured ERP server or database.
Possible Causes
- The server or database is stopped or unavailable.
- The configured server, instance, or port is incorrect.
- A firewall or network rule is preventing access.
- Remote database connections are not available.
- A temporary network interruption occurred.
Recommended Resolution
Wait for Textura to retry in case the interruption is temporary.
If the error continues, ask your ERP administrator or database administrator to confirm that the ERP service or database is running and reachable.
Contact Textura Support to review or update the configured connection information.
Last Published Saturday, October 24, 2026