0527 - Service Abnormal

One or more of the cards providing the specified SCCP service do not have a service status of Active.

Note:

If UAM 527 is subsequent to UAM 452 or 453, then UAM 527 is auto cleared when the error condition abates (below threshold level 1 for UAM 452 and level 2 for UAM 453).

Example

RLGHNCXA3W 00-11-06 10:55:49 EST EAGLE 34.3.0
* 0056.0527 * GFLEX SERVICE Service abnormal

Alarm Level: Minor

Recovery

1. Enter the following command to verify the status and location of the SCCP service cards:
   rept-stat-sccp
2. Enter the following command to move the SCCP service card to an ACTIVE status if loading is successful:
   rst-card:loc-xxxx

   where: xxxx is the location of the OOS-MT-DSBLDSCCP card(s) identified in 1.

3. Enter the following command to verify the status and location of the SCCP service cards:
   rept-stat-sccp
4. Verify the SCCP card(s) reset in 2 are IS-NR.
   If not, reseat the card(s).

   Note:

   Do not reboot the DSMs if UAM 527 is subsequent to UAM 452 or 453. This will not fix the alarm.

5. If any card(s) remain OOS-MT, replace the card(s).

   Note:

   Refer to the Maintenance Manual for card removal/replacement procedures. for card replacement procedures.