- Unsolicited Alarm and Information Messages Reference
- UAM and UIM Troubleshooting Procedures
- UAMs
- 0002 - Card is not Running Approved GPL
- Recovery Procedure for HIPR2 Card
Recovery Procedure for HIPR2 Card
Caution:
This procedure causes the identified card to reload and resets the respective IMT bus, and should be used only during periods of low traffic or the maintenance window.- Enter the command to verify the GPLs running for the
card identified in the output:
rept-stat-gpl:gpl=xxxxxx
where xxxxxxx is the GPL (HIPR2 identified in the output.
Example of a HIPR2 output :tekelecstp 03-07-03 16:53:23 EST EAGLE5 35.0.0-55.0.0 GPL Auditing ON GPL CARD RUNNING APPROVED TRIAL HIPR2 1209 028-005-000 028-005-000 ----------- HIPR2 1210 028-005-000 028-005-000 ----------- HIPR2 1309 028-004-000 028-005-000 ALM ----------- HIPR2 1310 028-005-000 028-005-000 -----------
Note:
Mismatched GPLs should occur only during upgrades or running a trial GPL. - Verify GPL Auditing is
ON.
If not enter the command:
chg-gpl:audit=on
- Enter the command to load the GPL onto the HIPR2
card:
init-flash:code=appr:loc=xxxx
where xxxx is the HIPR2 card location with the alarm condition in 1.
Example of the output using card location 1309:RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 35.0.0 FLASH Memory Downloading for card 1309 Started. ; RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 35.0.0 HIPR2 Downloading for card 1309 Complete. ; RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 35.0.0 Command Completed.
- Enter the command to initialize the HIPR2.
Caution:
This command boots the HIPR2 processor and brings down the respective IMT bus temporarily (approximately 10 seconds) until the HIPR2 card comes back into service.-
To flash an individual HIPR2 card:
init-mux:loc=xxxx
where xxxx is the card location.
-
To flash all cards on a particular bus:
init-mux:bus=y
where y is the bus.
Note:
Allow the card to run for 5 minutes before continuing. -
- Enter the command to activate the trial GPL loaded
onto the card in
4:
act-flash:loc=xxxx
where xxxx is the card location used in 3.
Example of the output using card location 1309:RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 35.0.0 FLASH Memory Activation for card 1309 Completed. ; RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 35.0.0 Command Completed.
- Enter the command to verify the approved GPLs match
the running GPLs:
rept-stat-gpl:gpl=xxxxxx
where xxxxxxx is the GPL (HIPR2) identified in the output.
Example of a HIPR2 output:tekelecstp 03-07-03 16:53:23 EST EAGLE5 35.0.0-55.0.0 GPL Auditing ON GPL CARD RUNNING APPROVED TRIAL HIPR2 1209 028-005-000 028-005-000 ----------- HIPR2 1210 028-005-000 028-005-000 ----------- HIPR2 1309 028-005-000 028-005-000 ----------- HIPR2 1310 028-005-000 028-005-000 -----------
- If the GPLs match, you have completed this
procedure.
If the GPLs do not match, continue with the procedure.
- Enter the command to determine which cards are in
alarm condition (indicated by the acronym ALM in the
rept-stat-gpl
display):rept-stat-gpl
- Note which cards are in an alarm condition and contact My Oracle Support (MOS).