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Oracle® Retail Store Inventory Operations Cloud Services Implementation Guide
Release 21.0
F42378-02
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Contents
Title and Copyright Information
Send Us Your Comments
Preface
Audience
Documentation Accessibility
Related Documents
Improved Process for Oracle Retail Documentation Corrections
Oracle Retail Documentation at the Oracle Help Center
Conventions
1
Oracle SIOCS Implementation Overview
Noteworthy Differences between V16.x/on premise (SIM) and SIOCS (cloud)
Oracle Retail Integration Components
Implementation Considerations
URL Reference
2
Setup Users
Terminology
User Types and Responsibilities
User Access Control
Assign Customer-Cloud-Admin User and Security-Admin User
Assign Implementation Users
Assign Store Users
3
Signing into EICS
Login Screen
Successful Login
Un-Successful Login
4
System Configurations
Summary of Admin System Configurations Topics
Admin Configurations
Audit Configurations
Batch Configurations
Batch File Configurations
Functional Areas Related Configurations
Message Processing Configurations
Mobile Configurations
Notification Configurations
Purge Configurations
System and Integration Web Service Configurations
Time Zone Configurations
UI Configurations
5
Batch Job Admin
Batch Scheduler
Batch Activity
6
Initial Data Seeding
Initial Data Seeding
7
SIOCS UI Spreadsheet Data Loader
Upload Store Assignments
Spreadsheet Templates
Upload Role Assignments
Spreadsheet Templates
8
Report Configurations
9
Store Configurations
10
Mobile Application (SOCS)
Configure Manual Quantity Entry Mode
Enable Mobile Functionalities
11
Internationalization and Localization
12
Operational Monitoring
View Operational Issues through EICS Admin UI
EICS DB Data Viewer User
13
Integrations
Pricing Integration with Retail Pricing Cloud Service
Stock Count Export Integration with MFCS
Sale Data Integration with POS and ReSA
Web Service: Integration with Manifest System
Web Service: Integration with External System for Ticket Printing
ZPL
Non-ZPL Printing
RIB Integration Guidance (From SIOCS Perspective)
Overview
Unsupported Messages and Payloads
Unsupported Data within Messages and Payloads
Errors
Modify/Delete
Message Family/Type
Other Integration Interfaces
14
Customization and Extension
Customization and Extension Considerations
Code Customization
15
Logs
EICS Log Debug Settings
Server Log File Locations
16
Troubleshooting Tips
Application Login Troubleshooting
Report Troubleshooting
RIB (Retail Integration Cloud Service / RICS) Troubleshooting
Web Service Troubleshooting
References
A
Appendix: Accessibility
Enterprise Inventory Cloud Service (EICS)
Store Operations Cloud Service (SOCS)