Prepare for a Report Manager Upgrade
Use this task if you are upgrading Oracle® Communications Report Manager from a previous version. The BI Publisher database, and OCSDMDW database and its listeners (LISTENER and LISTENER2) need to be running and properly connected when you use the Oracle Communications Session Delivery Manager setup installation application.
- If you have a software version of Oracle Communications Session Delivery Manager that is installed on your system that is older than SDM Release 7.5M3, you must upgrade to SDM Release 7.5M3 before you can install SDM Release 8.1.
-
From your Linux
system, run the following commands to check if the BI Publisher database,
Oracle database, and the listeners are running:
- Verify that the BI
Publisher database is running:
ps -ef|grep <my-bi-publiser-db-name>
- Verify that the
ocsdmdw databases are running:
ps -ef|grep ocsdmdw
- Verify that the
listeners (LISTENER and LISTENER2) are running:
ps –ef | grep lsnr
- Verify that the BI
Publisher database is running:
-
Use the following
options to start the BI Publisher database, Oracle database, or the listeners
if OCSDMDW and BI Publisher is down:
Note:
Ensure that the Oracle home path (ORACLE_HOME environment variable) is specified to the correct directory path for each option.- Start the BI Publisher
database:
export ORACLE_SID=AcmeBIPublis cd $ORACLE_HOME/bin ./sqlplus / as sysdba SQL> startup;
- Start the ocsdmdw
database:
export ORACLE_SID=ocsdmdw cd $ORACLE_HOME/bin ./sqlplus / as sysdba SQL> startup;
- Start the listeners
(LISTENER and LISTENER2):
cd $ORACLE_HOME/bin ./lsnrctl start ./lsnrctl start LISTENER2
Note:
You must wait a minute for the listener process to start listening to their respective database services.
- Start the BI Publisher
database:
-
Use the following
commands to check the status of the listeners (LISTENER and LISTENER2):
./lsnrctl status LISTENER ./lsnrctl status LISTENER2
For example, the following output displays:LSNRCTL for Linux: Version 11.2.0.1.0 - Production on 18-AUG-2016 16:32:38 Copyright (c) 1991, 2009, Oracle. All rights reserved. Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=nms-vm14)(PORT=1522))) STATUS of the LISTENER ------------------------ Alias LISTENER2 Version TNSLSNR for Linux: Version 11.2.0.1.0 - Production Start Date 16-AUG-2016 14:52:46 Uptime 2 days 1 hr. 39 min. 52 sec Trace Level off Security ON: Local OS Authentication SNMP OFF Listener Parameter File /app/oracle/product/11.2.0/dbhome_1/network/admin/listener.ora Listener Log File /app/oracle/diag/tnslsnr/nms-vm14/listener2/alert/log.xml Listening Endpoints Summary... (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=nms-vm14)(PORT=1522))) Services Summary... Service "ocsdmdw" has 1 instance(s). Instance "ocsdmdw", status READY, has 1 handler(s) for this service... Service "ocsdmdwXDB" has 1 instance(s). Instance "ocsdmdw", status READY, has 1 handler(s) for this service... The command completed successfully