Bill Payment

The Bill payment feature enables users to pay their utility bills online. Through this feature, users are able to pay their bills quickly, securely and at their own convenience.

Prerequisites:

Features supported in application

Workflow

Work FLow

You are here How to reach here:

Dashboard > Payments Widget > Pay Bills
OR
Toggle Menu > Payments > Pay Bills
OR
Dashboard > Payments Menu > Pay Bills

Pay Bills

Users can initiate bill payments towards billers that are already registered in the system. All billers that are previously registered are listed for selection. Once the user selects a biller, the details of that biller are populated on the screen for the user to verify. The user can proceed to initiate the bill payment transaction by specifying details such as the amount to be paid, the account from which the funds are to be transferred, the bill date and bill number.

Field Name

Description

Biller Name

Select the name of the biller towards whom bill payment is to be made.

Relationship Number

Select the relationship number that you have with the biller against which you want to make a bill payment.

Amount

Specify the amount that you want to pay.

View Limits

Link to view the transaction limits.

Pay From

Select the source account that is to be debited to make the bill payment.

For more information on Account Nickname, click here.

Balance

On selecting a source account, the net balance of the account appears below the Pay From field.

Bill Date

Specify the date on which the bill was generated.

Bill Number

Enter the number of the bill that is to be paid.

Note

Add a note against the bill payment transaction, if required.

To pay a bill:

  1. From the Biller Name list, select the biller towards whom you wish to make a payment.
    OR
    Click the Add New Biller link if there are no billers mapped to make bill payment.
  2. From the Relationship Number list, select your relationship number with the biller against which you wish to make a bill payment.
  3. In the Amount field, enter the bill amount.
  4. From the Pay From list, select the source account to be debited.
  5. In the Bill Date field, specify the date on which the bill was generated.
  6. In the Bill Number field, enter the number of the bill that is to be paid.
  7. Click Pay initiate the bill payment transaction.
    OR
    Click Cancel to cancel the operation and to navigate back to ‘Dashboard’.
    OR
    Click Back to Dashboard, to navigate to the dashboard.
  8. The Pay Bills - Review screen appears. Verify the details, and click Confirm .
    OR
    Click Cancel to cancel the operation and to navigate back to ‘Dashboard’.
  9. The success message appears along with the transaction reference number, host reference number and payment details.
    Click Go to Dashboard, to navigate to the dashboard.
    OR
    Click More Payment Options to access other payment options.
    OR
    Click Add Favourite to mark the transaction as favorite. For more information click here.

FAQs

ClosedCan I initiate future dated bill payments?

No, you can only initiate bill payments to be processed immediately using this transaction.

Closed Where do I find my RelationshipClosedRelationship signifies the relationship between parties and accounts whenever the relationship is mapped to account. Number?

Please check the bill sent to you by the respective biller. Alternatively, it is also available in the SMS/ Email communication send to you by your biller.

ClosedCan I make a payment towards a biller who is currently not registered in my biller list?

No, using this transaction, you can make payments only to registered billers.

ClosedCan I set an option to auto pay the bill amount of already generated bills?

No, currently this option is not supported.

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