Request Money

The Request Money feature targets users who have receivables due from various individuals which are also periodic in nature. As the name suggests the user needs to initiate a request to pull money from the debtor (the person from whom the money is due to be received) by providing details of the debtor through debtor maintenance.

Pre-Requisites

Features supported in application

Request money allows the user to

Workflow

workflow

You are here How to reach here:

Dashboard > Payments Widget > Request Money
OR
Toggle Menu > Payments > Request Money

To initiate a Request Money transaction:

  1. From the Request From list, select the debtor from whom the money is to be requested, and subsequently select the account maintained under debtor.
  2. Note: If there is no debtor mapped, click on Add Debtor and add the bank account details of the debtor.

  3. In the Amount field, enter amount that needs to be transferred.
  4. From the Request In list, select the account that needs to be credited with the amount.
  5. From the Receive On list, select the date on which the money needs to be received.
  6. In the Note field, enter for a note against the transaction, if required.
  7. Click Request.
    OR
    Click Cancel to cancel the transaction.
    OR
    Click Back to Dashboard, to navigate to the dashboard.
  8. The Review screen appears. Verify the details, and click Confirm .
    OR
    Click Cancel to cancel the transaction.
  9. The success message appears along with the reference number.
    Click Go to Dashboard, to navigate to the dashboard.
    OR
    Click More Payment Options to go to other payment options.
    OR
    Click Manage Debtors to create/ edit/ view debtors.

FAQs

ClosedWhen will I receive the money I requested?

After the recipient of the request responds with a payment, the money will be automatically deposited in the account that you have identified at the time of request initiation.

ClosedCan I cancel a request for money?

No, a request once initiated cannot be cancelled.

Home