About Commissions Setup

The Commission Handling program is an OPERA PMS add-on module and is available when the OPP COM Commission Handling add-on license is active. Commission Handling is a flexible and easy-to-use system for calculating, processing and paying travel agent and source commissions. The System Configuration>Commissions setup menu is where most of the system configuration data is entered or changed. Each item on the Setup menu will be discussed in detail in the following sections:

Commission Codes - Define commission codes. Commission is calculated using commission codes that allow the hotel to:

• Use either a percentage or a fixed amount commission.
• Easily change the commission for a group of agents.
• Pay different commission (for the same agent) based upon various criteria within a reservation.
• Pay commission on many different department codes or packages.

The commission is calculated based upon the following hierarchy:

• if there is a commission code assigned to a negotiated rate code attached to the travel agent or source profile, then this code takes precedence; otherwise,
• if there is a commission code assigned to the rate code, then this code takes precedence; otherwise,
• if there is a commission code assigned to the travel agent profile or source profile, then this code takes precedence; otherwise,
• the default commission code (set using the Commission>Default Commission application setting) is used.

Some topics related to commissions setup include:

Bank Accounts - Properties can define single or multiple bank accounts for the payment of travel agent commission checks or for managing EFT files.

EFT File Data - If a bank account uses EFT for commission payment, here is where you enter property-specific information that is relevant for the creation of the EFT export files.

Hold Reasons - In this option you define hold reasons. When you put a commission on hold,  OPERA will display a list of values with all configured hold reasons.

Once commissions setup is complete, the Payment Processing option is used to prepare commission payments; commission Payment Activity allows you to monitor commission payments and reprint payment checks. Commission Research can be used to investigate commissions records, stay histories and reservations, and folio details.