|
|
|
Block Changes Screen
The Block Changes screen shows user activity for the block based on your filter criteria.
When the application parameter Blocks > Business Block Delivery History is active, and the block is in an environment whose updates are delivered to an external system, this screen will show messages that were not successfully delivered via OXI to the external system. In this case, when a block has failed messages, the Block Changes screen can be accessed from the Del. Failure lamp that appears on the Business Block Search (or Quick Business Block Search) screen and the Business Block (or Quick Business Block) screen. Selecting this lamp displays the Block Changes screen with certain check boxes, fields, and buttons only available when the application parameter Blocks > Business Block Delivery History is active (see below, When the Application Parameter Blocks > Business Block Delivery History is Active).
When the application parameter Blocks > Business Block Delivery History is not active,
Note: Business Block user activity can also be viewed in the standard User Activity Log by selecting Miscellaneous > User Activity Log > Activity Group > Block. See the topic User Activity Log.
When the application parameter Blocks > Business Block Delivery History is active in an environment with an active OPERA Xchange Interface (OXI) license code, the application setting Blocks > Delivery Elapse Time to Failure is available for defining the amount of time to allow between when the block update is made to when it is received at the external system before a failure is determined. Each checkpoint in the delivery process must be passed before the block update moves to the next step.
Certain filter options are available for viewing business block changes. Others display as read-only and have default values. Enter the available search options and select the Search button. If you want to begin a new search, you can remove all of the manually entered values at once by selecting the Clear button. Only the default search criteria will be restored.
Property. Read-only. The property whose block was selected on the Business Block Search or Business Block screen.
Activity Group. Block will always be available in this filter and be read-only unless one of the application functions of Catering > Catering Event, Blocks > Diary, or Blocks > Central Diary is active. In that case, Event will also be available for selection. Depending on which Activity Group is selected, different options are available in the Action Type filter, listed below.
Action Type. Select the user activity data related to either the block or event. Select one of the available action types you would like to view.
Activity From Date/To Date. The Activity From Date defaults to the business block creation date. The To Date defaults to the current system date. To display records for a date other than the default dates or for a range of dates, enter the dates in these fields or use the Calendar tool.
Activity For. Not available/applicable for the Activity Group Blocks.
Text. Type a partial or whole string to search for in the log’s Descriptions. Use the percent sign wildcard (%) to stand for any character or characters in the search string. For example, if you are not sure whether header should be spelled out, or whether it is abbreviated as hdr, with or without a period, you could enter h%. (Text searches are not case sensitive.) This field is automatically cleared each time you select a different activity group option button.
Activity By. User by whom activity was performed. To show entries for a specific user or users, or for members of a user group or user groups, select the down arrow and choose the users and/or user groups from the Users list. Leave blank to search for data regardless of user.
Usernames for "internal users" required by certain features may also appear in this list if that functionality, such as OXI or OEDS interfaces, is used by the property. Such functionality can be activated when:
Once the functionality requiring an internal user has been activated, the associated username will appear in the Activity By list of values even if the feature is later inactivated.
Show Non - Success Only. (Visible when the application parameter Blocks > Business Block Delivery History is active.) Select this check box if you want to display only the records within the business block date range that are not marked as 'Success.' If unchecked, and Search is selected, both the successful and unsuccessful records will display for the date range. The records highlighted in 'red' indicate those records that were not successfully delivered to the external system. The rows in white may indicate either success, non-deliveries, or changes that do not fire business events.
Show Delivery Grid. (Visible when the application parameter Blocks > Business Block Delivery History is active.) Select this check box if you want to display the lower Delivery Grid. The Delivery Grid will contain the highlighted record's description for records that were not successfully delivered to the external system.
Show Inactive Users. Select this check box if you want to display activities that were done by inactive users.
This information is view-only and cannot be modified. To sort screen information based on a particular column, single-click in the column header.
The following fields are displayed on the Block Changes Log screen.
User. User name for the user making the change. For user details, click on the user name. The OPERA User Information screen appears.
Time. The time when the action was taken.
Note: The time and date shown reflect the time at the location of the user's login property or CRO, unless a different Time Zone Region has been configured on the Property Details screen. See Database Time Zone Regions for details.
Date. The date when the action was taken.
CRO. (Available in ORS only.) The name of the Central Reservation Office where the change was made.
Action Type. The type of action taken. See the list of possible actions above.
Description. A description of the action that was taken. Scroll to the right to see the full description, or, if the description does not fit in the grid, double-click in this field to display the User Activity Log Details screen, which shows the complete description.
Note: If the Rates > Multi Currency application parameter is set to Y and rate codes are configured in various currencies, the rate amount displayed is based on the currency of the rate code. All revenue and balance amounts will use the currency exchange rate set per configuration and will display in the property's currency format.
Caller Name. (Available in ORS only.) The name of the caller who made the reservation or changes to it.
Station ID. The workstation where the action was initiated.
BE Failure. (Available when the Blocks > Business Block Delivery History is active.) Indicates if a Business Event failed.
BE Failure Reason. (Available when the Blocks > Business Block Delivery History is active.) Describes the reason for the Business Event failure, such as the BE did not activate.
External Systems. (Available when the Blocks > Business Block Delivery History is active.) The external system codes consuming the Business Events.
This grid displays when the Delivery Grid check box is selected (available when the Blocks > Business Block Delivery History is active). To view information related to the delivery failure of a specific record, highlight a record in the Upper Block Changes Log Grid.
External System. Contains the external system code for the record.
Description. Displays the error description of the record.
Reviewed. If you want the failed record to be marked as 'reviewed' after determining a solution to the failure (for example in OXI or OXI Services), click this column. An X appears in the column indicating that the record has been reviewed and is no longer considered a failure.
All Reviewed. (Available when the Blocks > Business Block Delivery History is active.) Select this button if you want all failed records to be marked as 'reviewed' after determining solutions to the issues. The records will no longer be considered failures and the Del.Failure lamp will no longer display for the block.
Report. This button is available when the search results grid is populated. To preview, print a hard copy, or generate a PDF file of the User Activity Log information that is displayed, select the Report button. A dialog will prompt you to select the format you want.
Details. This button is available when the search results grid is populated. Select this button to display the complete Description for the highlighted record. (Same as double-clicking on the record.)
See Also
