Influence Codes

Sales information can be provided on company, travel agent, source, and contact Profile screens, primarily on the Sales Info tab. This information can assist Sales Managers in decision-making and can be used as filters in preparing sales reports.

Influence codes can be associated with contact profiles to indicate the impact that a contact has on purchase decisions involving your property's offerings. Select System Configuration > Profile > Sales Information > Influence Codes to set up sales influence codes. The Influence Codes screen appears.

Code. Code that represents the level of influence.

Description. Description of the influence code.

Seq. Number that controls the position of the influence code in displays.

Adding and Editing Influence Codes

To create a new influence code, select the New button from the Influence Codes screen. To modify an existing influence code, highlight your choice on the Influence Codes screen and select the Edit button. The Influence Codes - New or Influence Codes - Edit screen appears. You can also inactivate and delete unused influence codes.

Code. Enter a code for the level of influence (for example, DEC for the decision maker, NEG for negotiator, etc.).

Description. Enter a description for the influence code.

Display Seq. Enter a number that will control the position of this influence code when listed in screen displays. Influence codes that do not have a display sequence number appear in alphabetical order following the influence codes that have a sequence number assigned.

Inactive. Select this check box to inactivate the current influence code. Leave unchecked for active codes. You can also inactivate a code from the main grid by highlighting the code and selecting the Inactivate button. Inactive codes will not be available for selection on a profile, but will be available for selection in filters and queries. If you want to delete a code, you must first inactivate it and then delete it. Only inactive codes that are not currently applied to a profile can be deleted.

Buttons

Inactivate. Select this button to inactivate the highlighted code in the grid.

You can also inactivate a code from the Influence Codes - New or Influence Codes - Edit screens by selecting the Inactive check box.
Inactive codes will not be available for selection on a profile, but will be available for selection in filters and queries.
If you want to delete a code, you must first inactivate it and then delete it. Only inactive codes that are not currently applied to a profile can be deleted.
Inactivated sales information codes can be viewed on the User Activity Log. Select Miscellaneous > User Activity Log. Then, on the User Activity Log screen, select Activity Group > Configuration.

Delete. This button displays when the Show Inactive check box is selected in the Search criteria and only inactive codes display in the grid.

If you want to delete the highlighted inactive code, select the Delete button. If the highlighted code is still associated with a past or future profile, you will see the message, "Cannot delete. Record has dependent records." In this case, you must first go to the specific profile screen and delete the code from the corresponding field.
Deleted sales information codes can be viewed on the User Activity Log. Select Miscellaneous > User Activity Log. Then, on the User Activity Log screen, select Activity Group > Configuration.