Oracle CRM On Demand Documentation Library: Configuring Oracle CRM On Demand for CTI Integration

Oracle CRM On Demand CTI Developer's Guide >

Configuring Oracle CRM On Demand for CTI Integration

This chapter describes the configuration required in Oracle CRM On Demand to enable integration with a computer telephony integration (CTI) application. This chapter contains the following topics:

CTI Company Profile Settings
CTI Role Privileges
Required Settings to Make CTI Functionality Available

Oracle CRM On Demand CTI Developer's Guide, Release 38		Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Legal Notices.