Oracle CRM On Demand CTI Developer's Guide > Tracking UI Events in the CTI Application > UI Controls >

Reassign Button (Email)


Clicking this button in the Email Detail page in the Oracle CRM On Demand UI opens the email reassign dialog in the CTI application.

The HTML custom attributes for the button are:

  • data-cti-action="reassignEmail"
  • data-cti-interactionId="interactionId"

An example of HTML for the button is as follows:

<td onmouseover="toggleNavButton(this);" onmouseout="toggleNavButton(this);" onkeypress="onButtonPress(this);"

onclick="function () {return false;};" tabindex="2" class="buttonTD" data-cti-action="reassignEmail" data-cti-interactionId="21646540540654064" id="CODDetailEMForm7715170*2">

&#160;Reassign&#160;</td>

Oracle CRM On Demand CTI Developer's Guide, Release 38 Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Legal Notices.