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Oracle CRM On Demand Desktop Administration Guide > How Oracle CRM On Demand Desktop Synchronizes Data > How Oracle CRM On Demand Desktop Synchronizes Data with Oracle CRM On Demand > Situations Where Oracle CRM On Demand Desktop Redownloads Oracle CRM On Demand DataOracle CRM On Demand Desktop redownloads the Oracle CRM On Demand data in any of the following situations:
If Oracle CRM On Demand Desktop must redownload the Oracle CRM On Demand data, then it does the following:
What Happens If the Customization Package Has Changed?During synchronization, Oracle CRM On Demand Desktop determines if the customization package for the user who is currently logged in has changed in such a way that it must reinstall the data structure. The following changes in the data structure of the customization package can cause this situation:
If the customization package has changed, then Oracle CRM On Demand Desktop displays a prompt that is similar to the following: A new customization package is available. Select Yes to download the new version. During the download of the new version, recent unsynchronized changes will be removed, and an initial sync will be performed. What Happens If the Customization Package Has Changed but the Data Structure Has Not Changed?If, during synchronization, Oracle CRM On Demand Desktop determines that the customization package for the user who is currently logged in has changed in such a way that there is no change to the data structure, then Oracle CRM On Demand Desktop downloads and installs the new package and informs the user about this download. The synchronization continues. A modification to a security rule is an example of where the package has changed, but the data structure has not changed. In this situation, Oracle CRM On Demand Desktop does not start a new, initial synchronization. |
Oracle CRM On Demand Desktop Administration Guide, Version 5.2 Revision A | Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |