Upgrading Session Monitor

Note:

It is not possible to upgrade from Session Monitor version 3.3 to Session Monitor version 3.4, 4.0, or 4.1 directly as versions 3.4 and 4.x are Oracle Linux - based, and version 3.3 is Debian-based. To upgrade from 3.3 to 3.4 or 4.x, a re-install is required.

To upgrade Session Monitor:

Upgrade from Session Monitor release 3.3 to 3.4 or release 4.0 by referring to the Migration Guide provided in the 3.4, and 4.0 product documentation page on the Oracle Help Center.

With this migration procedure, you can perform upgrade without losing historic calls/data.
After upgrading to Session Monitor release 3.4/4.0, upgrade to Session Monitor release 4.1 either by PSA or ACLI.
- Upgrading from Release 3.4 to Release 4.1 through PSA
- Upgrading from Release 3.4 to Release 4.1 through ACLI

Upgrading from Release 3.4 to Release 4.1 through PSA

To upgrade from release 3.4 to release 4.1:

Open the PSA page of the ME by entering the URL address in the web browser: https://<IPofME>/setup/

Where, <IPofME> is IP address of the ME.

Contact your Oracle Representative for credentials.
Click browse and upload the software downloaded from Oracle,

For Release 4.1, the software is an .rpm file.
After the upload is complete, click Install.
Accept the license agreement. The installation begins.
(Optional) You will receive the following error message if there is no enough disk space.

â€œCannot update. Not enough disk space. Please contact Support". Please check the below document to know how to free up the disk space.

To free up the space, refer to the Document 1937398.1 in the Customer Support website.

The upgrade/installation may take 1 or more hours depending on the data on your machine. Once the installation gets completed, logout of the PSA page and re-login. Click Software Version from the right panel.

Result: The upgraded version is shown as Release 4.1.0.0.0 on the machine.
Run the following command after establishing an SSH session with the product.
```
source/opt/oracle/ocsm_env.sh 
```

Upgrading from Release 3.4 to Release 4.1 through ACLI

Note:

This section provides an example procedure for upgrading Mediation Engine (ME). The Procedure for other machine types like Probe , and Mediation Engine Connector is same.

To upgrade Session Monitor from release 3.4 to release 4.1 through ACLI:

Upload .rpm file under /root or any directory on the system through WINSCP or FTP. For example, ocsm-4.1.0.0.0-156.x86_64.rpm
Set the correct environment by running the following command:
```
source /opt/oracle/ocsm/ocsm_env.sh 
```
Run the following command to stop all the services on Operations Monitor:
```
pld-systemctl stop 
```
Run the following command:
```
yum install <rpm filename>  
```
where, <rpm filename> is the name of the Session monitor software file. For example, yum install ocsm-4.1.0.0.0-156.x86_64.rpm.
Run the following command to start all services.
```
pld-systemctl start 
```
The upgrade is complete. Run the following command to verify the Session Monitor software version:
```
cat /opt/oracle/ocsm/etc/iptego/display_version 
```
Result: The output should be latest Session Monitor version. For example, 4.1.0.0.0-148
Run the following command after establishing an SSH session with the product.
```
source/opt/oracle/ocsm_env.sh 
```