Beginning with Simphony release 18.2.5, workstation operators with proper permissions can change the price of menu items added to a check in the current round from the price assigned to one main menu level or sub menu level to the price assigned to another menu level.
For example, the menu item Draft Beer is available on main menu level 1, labeled Standard, at the price of $2.50. This menu item is also available on main menu level 2, labeled Comp, at the price of $1.50. An operator adds 6 draft beers. The POS client is on main level 1, so the beers appear on the check priced at $2.50 each. The operator prepares to tender the check, and the guest presents comp slips. To avoid cancelling the transaction or voiding the items and starting over, the operator presses the Change Price Main Level function key. The POS client prompts for the changing to price level. A list of main levels appear, and the operator selects 2 - Comp Level. The prices for the menu items added in the current round that were priced on the Standard main menu level are changed to the price configured for the Comp main menu level.
The prices of all menu items entered in this round (the six draft beers) changed from $2.50 to $1.50, and the transaction summary on the right side of the POS client changed to reflect this. Note that the main menu level in effect, Standard, did not change. For maximum efficiency, you can configure two tender keys: one for standard orders, and one for comp orders. The standard tender key would simply be a normal tendering key. The comp key could be a macro that speeds service by combining the changes to the configured comp price level and the comp tender function buttons.
Menu items from a previous service round
Weighed menu items
Open-priced menu items
Menu items that have been voided
Menu items that are not in the active filter (if seat filtering is in use)
Discounted menu items
Menu items associated with a service charge
Menu items associated with a subtotal discount
Parent topic: Menu Levels