Oracle MICROS Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.
Purpose
This Configuration Guide provides instructions to set up Simphony release 18.2.
Audience
This document is intended for system administrators of Oracle MICROS Simphony release 18.2.
Customer Support
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Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to re-create
Exact error message received and any associated log files
Screen shots of each step you take
Documentation
Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/.
Simphony eLearning
The Simphony Learning Subscription provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, use your Oracle Single Sign On to check out the Simphony learning opportunities at Hospitality Learning Subscriptions.
Revision History
| Date | Description of Change |
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December 2018 |
Initial publication |
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January 2019 |
Updated Configuring SRM Payment Types for Tenders (Step 6) in Chapter 39: Peripheral Devices. Updated the following sections in Chapter 8: Language Settings and Translation:
Updated Logo Printing details in Chapter 38 Added DIP and Memory switch settings to Chapter 37: Printers Updated Configuring CAPS on Microsoft IIS with Oracle Database on Enterprise Server in Chapter 36: CAPS |
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February 2019 |
Updated Configuring the SPI Payment Driver in Chapter 10: Payments and Currency by adding the Enable Quick Chip field and description to Step 4. |
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April 2019 |
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May 2019 |
Updated Adding a Workstation in Chapter 7: POS Workstations by adding Step 10 about editing the system’s license count. |
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September 2019 |
Updated the following sections in Chapter 7: POS Workstations:
Added missing devices in Chapter 47: Engagement Cloud Service | System Requirements and Supported Devices section. |
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October 2019 |
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December 2019 |
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January 2020 |
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February 2020 |
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May 2020 |
Updated the following sections for Simphony release 18.2.5:
Added the following sections to Chapter 22: Menu Levels for Simphony release 18.2.5:
Added the following section to Chapter 31: Guest Checks for Simphony release 18.2.5:
Updated Changing Employee Information in Chapter 10: Employees and Privileges with a note for the Employee Records Information Table, General Sub-tab. Updated Configuring Menu Item Definitions in Chapter 20: Menu Item Definitions as the (Optional) NLU Number is not unique. Updated Configuring Screen Look Ups for Menu Items in Chapter 24: Screen Look Up (SLU) (SLU Sort Priority in step 8). Updated Seat Filtering and Memo Checks in Chapter 31: Guest Checks to indicate that Simphony supports assigning up to 99 seats to a check. Updated Chapter 39: Logo Printing to indicate that you can configure a check to print more than one logo. Updated Fingerprint Scanning in Chapter 41: Peripheral Devices to include biometric data storage in Employee table and queries. |
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June 2020 |
Added Configuring an Alpha-Numeric Keyboard in Chapter 8: POS Workstations. Updated Configuring Workstation Translations in Chapter 9: Language Settings and Translation. Merged Configuring POS Core and Payment Translations to Configuring Workstation Translations in Chapter 9: Language Settings and Translation. Updated Assigning Condiments to Parent Menu Item Classes in Chapter 29: Condiments. |
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August 2020 |
Updated the following sections for Simphony release 18.2.6:
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October 2020 |
Updated Configuring Service Charges in Chapter 14: Service Charges (regarding Tips Paid Tender/Media). Updated Configuring Family Groups in Chapter 16: Categorizing Menu Items into Groups. Updated Allowing Assigned Receptacle Access and Counts in Chapter 48: Enterprise Cash Management for Simphony release 18.2.7. |
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November 2020 |
Updated the Surcharges topic in the Taxes chapter. Updated the Follow Me topic in the Guest Checks chapter. Updated the Configuring the Service Host for CAPS in EMC topic in the Check and Posting Service (CAPS) chapter. |
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February 2021 |
Updated the following topics in the Peripheral Devices chapter:
Updated Enabling Log Archiving for Workstations in the Log File Management chapter. |
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March 2021 |
Added the Configuring a Rear Marketing Display (RMD) topic to the Interfaces with Simphony chapter. |
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April 2021 |
Updated Configuring the Room Charge Tender in the Payments and Currency chapter. |
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May 2021 |
Updated Cloning Simphony Database Configurations. Updated the following topics in the Taxes chapter.
Updated Configuring Effectivity Groups in the Discounts chapter. Updated Configuring Closed Check Settings in the Guest Checks chapter. Added the following topics to the Check and Posting Service (CAPS) chapter:
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June 2021 |
Updated Slip Printer in the Printers chapter. |
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October 2021 |
Added the Removing Legacy Credit Card Drivers topic in the Payments chapter. |
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November 2021 |
Added the CAPS Optimization for High Loads topic in the Check and Posting Service (CAPS) chapter. |
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January 2022 |
Added the Banquet Guest Check Printing chapter. |
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March 2022 |
Added the Post Uploading Cloned Data Instructions topic to the Cloning Simphony Database Configurations chapter. |
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May 2022 |
Updated Configuring Mail Order Telephone Order (MOTO) topic in the Payments and Currency chapter. |