Configuring the Service Host for CAPS in EMC

Simphony Premium Cloud Service handles the volume of a large enterprise with many locations, while Simphony Standard Cloud Service typically handles a smaller enterprise with few locations.

  1. To configure the Service Host for a hosted Enterprise with Simphony Premium Cloud Service users:
    1. Select the Enterprise level, click Setup, and then click Service Hosts.
    2. Insert a new Service Host record, and then double-click it to open in form view.
    3. In the Host Name field, enter the IP address or host name of the remote server where CAPS will be configured.
    4. Enter the Subnet Mask and the Default Gateway of the remote server.
    5. If you are configuring CAPS as a Windows Service, select Is Windows Service. Otherwise, skip this step.
    6. Click Save.
  2. To configure the Service Host for a hosted Enterprise with Simphony Standard Cloud Service users:
    1. Select the property level, click Setup, and then click Workstations.
    2. Insert a new workstation record, and then double-click it to open in form view.
    3. On the General tab, in the Address/Host Name field, enter the IP address or host name of the remote server where CAPS will be configured.
    4. Enter the Subnet Mask and the Default Gateway of the remote server where CAPS will be configured.
    5. If you are configuring CAPS as a Windows Service, select Is Windows Service. Otherwise, skip this step.
    6. Click Save.
    7. Click the Remove OPS From Service Host link, and then click Yes to confirm.
  3. Select the property, click Setup, and then click Property Parameters.
  4. Click the Workstations tab.
  5. From the Service Hosts section, select the CAPS Service Host created in Step 1 or 2, and then enter the Port number for CAPS configuration.

    This Port is the unused port number and is different from the Egateway service port.

  6. Click Save.