The following steps describe how to remove legacy credit card drivers from EMC, in order to allow older versions of Simphony to upgrade to Simphony 19.1 or higher. Oracle Food & Beverage provides an Upgrade Eligibility tool for customers that need to remove legacy credit card drivers.
- On the client system file explorer, navigate to the Handlers directory, and run the UpgradeEligibilityCheck.exe utility.
- After the utility finishes checking, it notifies you that there are configuration settings that are preventing an upgrade. Navigate to the UpgradeEligibilityCheck.log in the Handlers directory and open the file to view the list of detected settings.
- Make note of the listed legacy payment drivers (and their property/enterprise locations in EMC) in the log file that are preventing the upgrade.
- In EMC, at the enterprise or property level, navigate to the Setup tab and then click Payment Drivers
- Select the payment driver record(s) that need to be deleted, and then click the Delete icon button.
- Run the UpgradeEligibilityCheck.exe utility to verify that there are no additional payment drivers to delete.