Configuring and Resetting Email Addresses

After enabling Multi-Factor Authentication (MFA), each user that accesses the EMC or Simphony Web Portal (SWP) must register their email address. The system prompts each EMC user to do so. This enables users to receive the one-time password (OTP) via email to complete the EMC login process. To enroll a user’s email address using the EMC:

  1. Select the Enterprise level, click Configuration, and then click Employee Maintenance.
  2. Search for the employee record that requires editing.
  3. Click the Email button and enter the user’s email address in the Email Address field. Re-enter the email address in the Confirm Email Address field and click Register.

    Figure 3-2 Employee Email Address Configuration


    This figure shows the Employee record where you configure or change an employee’s email address.
  4. If a user’s email address changes:
    1. Click the Email button.
    2. Enter the user’s Current Email Address (that is already registered on the system), new Email Address, and then re-enter the address in the Confirm Email Address field.
    3. Click Register.
  5. Depending on your Employee Role privilege settings in reference to accessing the Employee Maintenance module, you can also enter or edit the Email field for yourself or others.

Parent topic: EMC Access Security