0343 - SEAS X.25 Link Unavailable

This message indicates the X.25 link to the specified OAP is down. Layer 2 is not available for the indicated SEAS X.25 link.

Example

RLGHNCXA21W 00-02-07 11:02:30 EST  EAGLE 35.0.0
** 0100.0343  **  X25 Link A1         SEAS X.25 Link unavailable

Alarm Level: Major

Recovery

1. Enter the command to determine the status of the SEAS subsystem:
   rept-stat-seas
   Example of the output:

   RLGHNCXA03W 00-04-17 14:59:11 EST  EAGLE 35.0.0
                            GPL        PST         SST           AST
   ---------------------------------------------------------------------
   SEAS SYSTEM                         IS-ANR      Restricted    -----
   TDM TRM           6                 IS-NR       Active        -----
   TDM TRM           9                 IS-NR       Active        -----
   OAP              A    220-001-000   IS-NR       Active        -----
   OAP              B    -----------   OOS-MT      Isolated      -----
   X25 Link         A1                 IS-NR       Active        -----
   X25 Link         B1                 OS-MT       Fault         -----
   SEAS SYSTEM  ALARM STATUS = ** 0362  LSMS is at min service limit
   OAP A        ALARM STATUS = No Alarms.
   OAP B        ALARM STATUS = ** 0341 OAP unavailable
   X25          ALARM STATUS = No Alarms.
   X25          ALARM STATUS = ** 0343 SEAS X.25 Link unavailable
   X25 A1 PVCs IS-NR   = 1,2,3
   X25 A1 PVCs OOS-MT  = ---
   X25 B1 PVCs IS-NR   = ---
   X25 B1 PVCs OOS-MT  = 1,2,3
   Command Completed.

   Refer to the Commands Manual to interpret the output.
2. Check the connections from the synchronous modem (in the OAP frame) to the OAP.
   See the Installation Manual for more information about these system components. If the connections are firmly seated, test and if necessary, replace the modem.
3. Determine the status of the X.25 link by entering the following command:
   rept-stat-seas

   where x is the appropriate TRM number from 1.

   Example of the output:

   RLGHNCXA03W 00-01-04 15:59:06 EST EAGLE 35.0.0
   SEAS COMPONENT             PST           SST         AST
   -----------------------------------------------------------
   SEAS Interface             IS_ANR        Restricted  ------
   TRM            = 2         IS-NR         Active      ------
   OAP            = A         IS-NR         Active      ------
   X25 port       = A1        IS-NR         Active      ALMINH
   PVCs IS-NR     = 1, 3
   PVCs OOS-MT    = 2
   OAP  GPL       = 022-003-000
   ALARM STATUS   = *   0344  PVC unavailable.
   Command Completed.

   Refer to the Commands Manual to interpret the output.
4. If the problem persists, contact the SEAC to test from their equipment to the local synchronous modem.
   Make sure the X.25 link is activated at their end and the link tests within specifications. If possible, have the SEAC or PDN swap X.25 cards at their end with a known good card.
5. If the problem still persists, reset the OAP by entering the init-oap command.
   The OAP comes back in-service within three minutes and the system clears the alarm.
6. Determine the status of the X.25 link by entering the command:
   rept-stat-seas

   where x is the appropriate TRM number from 1.

7. If the X.25 link is still unavailable, contact My Oracle Support (MOS).