Unsolicited Alarm and Information Messages Reference

0354 - One OAP Terminal Unavailable

This message indicates that the OAP terminal specified in the output message is not available.

Example

RLGHNCXA21W 00-02-07 11:02:30 EST EAGLE 35.0.0
** 0100.0354  **  OAP B         One OAP terminal unavailable

Alarm Level: Major

Recovery

Enter the following command to determine which port is unavailable:

rept-stat-seas

Following is an example of the output:

RLGHNCXA03W 00-04-17 14:59:11 EST  EAGLE 35.0.0
                         GPL        PST         SST           AST
---------------------------------------------------------------------
SEAS SYSTEM                         IS-ANR      Restricted    -----
TDM TRM           6                 IS-NR       Active        -----
TDM TRM           9                 IS-NR       Active        -----
OAP              A    220-001-000   IS-NR       Active        -----
OAP              B    -----------   OOS-MT      Isolated      -----
X25 Link         A1                 IS-NR       Active        -----
X25 Link         B1                 OS-MT       Fault         -----
SEAS SYSTEM  ALARM STATUS = ** 0362  LSMS is at min service limit
OAP A        ALARM STATUS = No Alarms.
OAP B        ALARM STATUS = ** 0354 One OAP terminal unavailable
X25          ALARM STATUS = No Alarms.
X25          ALARM STATUS = ** 0358 LSMS Q.3 association unavailable
X25 A1 PVCs IS-NR   = 1,2,3
X25 A1 PVCs OOS-MT  = ---
X25 B1 PVCs IS-NR   = ---
X25 B1 PVCs OOS-MT  = 1,2,3
Command Completed.

Refer to the Commands Manual to interpret the output.

Enter the following command to verify that the other ports are functioning:

rept-stat-trm

Following is an example of the output:

RLGHNCXA03W 00-02-07 09:50:17 EST  EAGLE 35.0.0
TRM  PST            SST           AST
1     IS-NR          Active        -----
2     IS-NR          Active        -----
3     IS-NR          Active        -----
4     OOS-MT-DSBLD   MANUAL        -----
5     IS-NR          Active        -----
6     IS-NR          Active        -----
7     IS-NR          Active        -----
8     IS-NR          Active        -----
9     IS-NR          Active        -----
10    IS-NR          Active        -----
11    IS-NR          Active        -----
12    IS-NR          Active        -----
13    OOS-MT-DSBLD   MANUAL        -----
14    OOS-MT-DSBLD   MANUAL        -----
15    OOS-MT-DSBLD   MANUAL        -----
16    OOS-MT-DSBLD   MANUAL        -----
Command Completed.

Refer to the Commands Manual to interpret the output.

Enable the terminal port with the following command:
rst-trm:trm=x
where x is the serial port number. If this action corrects the problem, you are done with this procedure.
Check the physical connections between the OAP and the system.
Make sure the connectors are firmly seated. If this action corrects the problem, you are done with this procedure.
Enter the following command to inhibit the unavailable OAP terminal displayed in the output from 1:
inh-trm:trm=x
where x is the port number.

Note:
The force parameter is required for the last OAP terminal inhibited.
If the problem persists, enter the following command to reset the OAP:
init-oap:oap=x
where x is the OAP to be initialized. Verify that the OAP comes back in-service within five minutes and the system clears the alarm. If this clears the alarm, continue with 10.
Enter the following command for the inhibited OAP terminal:
chg-trm:trm=x:type=none
where x is the port number.
If the problem is still not corrected, reseat the TDM card.
If the OAP still does not respond, replace the TDM card. Refer to the Maintenance Manual for card removal/replacement procedures.
Enter the following command for each OAP terminal inhibited:
chg-trm:trm=x:type=oap
where x is the port number.
Enter the following command to return the OAP terminals to the in-service state:
alw-trm:trm=x
where x is the port number.
If the problem is still not corrected, contact My Oracle Support (MOS).