0356 - LSMS is Unavailable

There are no communication paths available to the LSMS. This condition is reached when all OAP terminals are manually inhibited or all LSMS associations are down.

Example

RLGHNCXA21W 00-02-07 12:01:43 EST EAGLE 35.0.0
*C 0014.0356  *C   LSMS SYSTEM        LSMS is unavailable

Alarm Level: Critical

Recovery

1. Enter the command to verify the status of the terminals:
   rept-stat-trm

   Example of the output:

   RLGHNCXA03W 00-02-07 09:50:17 EST  EAGLE 35.0.0
   TRM  PST            SST           AST
   1     IS-NR          Active        -----
   2     IS-NR          Active        -----
   3     IS-NR          Active        -----
   4     OOS-MT-DSBLD   MANUAL        -----
   5     IS-NR          Active        -----
   6     IS-NR          Active        -----
   7     IS-NR          Active        -----
   8     IS-NR          Active        -----
   9     IS-NR          Active        -----
   10    IS-NR          Active        -----
   11    IS-NR          Active        -----
   12    IS-NR          Active        -----
   13    OOS-MT-DSBLD   MANUAL        -----
   14    OOS-MT-DSBLD   MANUAL        -----
   15    OOS-MT-DSBLD   MANUAL        -----
   16    OOS-MT-DSBLD   MANUAL        -----
   Command Completed.

   Refer to the Commands Manual to interpret the output.

2. Enable the terminal port with the following command:
   alw-trm:trm=x

   where x is the serial port number. If this action corrects the problem, you are done with this procedure.

3. Check the physical connections between the OAP and the LSMS.
   Make sure the connectors are firmly seated.
4. Check the physical connections between the OAP and the system.
   Make sure the connectors are firmly seated.
5. Enter the command to verify the status of the LSMS:
   rept-stat-lsms

   Sample output:

   RLGHNCXA03W 00-04-17 14:59:11 EST  Release 31.3.0
                            GPL        PST         SST           AST
   ---------------------------------------------------------------------
   LSMS SYSTEM                         IS-ANR      Restricted    -----
   TDM TRM           6                 IS-NR       Active        -----
   OAP              A    220-001-000   OOS-MT      Isolated      -----
   OAP              B    -----------   OOS-MT      Isolated      -----
   Q.3 Assoc        A1                 IS-NR       Active        -----
   Q.3 Assoc        B1                 OS-MT       Fault         -----
   LSMS SYSTEM  ALARM STATUS = *C 0356  LSMS is unavailable
   OAP A        ALARM STATUS = No Alarms.
   OAP B        ALARM STATUS = ** 0341 OAP unavailable
   Q.3 Assoc A1 ALARM STATUS = No Alarms.
   Q.3 Assoc B1 ALARM STATUS = ** 0358 LSMS Q.3 association unavailable
   Command Completed.
   

   Refer to the Commands Manual to interpret the output.

6. If the problem still persists, reset the OAP by entering the command:
   init-oap:oap=x

   where x is a, b, or both. See the Commands Manual for the correct usage. This procedure is complete if the OAP comes back in-service within five minutes and the system clears the alarm.

7. Enter the command to verify the status of the LSMS:
   rept-stat-lsms

   Refer to 5 for a sample output.

8. Enter the command to inhibit the unavailable OAP terminal displayed in the output from 1:
   inh-trm:trm=x

   where x is the port number.

   Note:

   The force parameter is required for the last OAP terminal inhibited.
9. Enter the command for the inhibited OAP terminal:
   chg-trm:trm=x:type=none

   where x is the port number.

10. If the problem is still not corrected, reseat the TDM card.
    If the OAP still does not respond, replace the TDM card. Refer to the Maintenance Manual for card removal/replacement procedures.
11. Enter the command for each OAP terminal inhibited:
    chg-trm:trm=x:type=oap

    where x is the port number.

12. Enter this command to return the OAP terminals to the in-service state:
    alw-trm:trm=x

    where x is the port number.

13. Enter the command to verify the status of the LSMS:
    rept-stat-lsms

    Refer to 5 for a sample output.

14. If the LSMS is still not available, contact My Oracle Support (MOS).