0358 - LSMS Connection Unavailable

An LSMS connection is not available.

Example

RLGHNCXA21W 00-02-07 12:01:43 EST EAGLE 35.0.0
** 0014.0358  **  LSMS  Q.3 Assoc. A1    LSMS connection unavailable

Alarm Level: Major

Recovery

1. Check the physical connections between the OAP and the LSMS.
   Make sure the connectors are firmly seated.
2. Enter the following command to verify the status of the LSMS:
   rept-stat-lsms

   A sample output follows:

   RLGHNCXA03W 00-04-17 14:59:11 EST  Release 31.3.0
                            GPL        PST         SST           AST
   ---------------------------------------------------------------------
   LSMS SYSTEM                         IS-ANR      Restricted    -----
   TDM TRM           6                 IS-NR       Active        -----
   OAP              A    220-001-000   OOS-MT      Isolated      -----
   OAP              B    -----------   OOS-MT      Isolated      -----
   Q.3 Assoc        A1                 IS-NR       Active        -----
   Q.3 Assoc        B1                 OS-MT       Fault         -----
   LSMS SYSTEM  ALARM STATUS = ** 0362  LSMS is at min service limit
   OAP A        ALARM STATUS = No Alarms.
   OAP B        ALARM STATUS = ** 0341 OAP unavailable
   Q.3 Assoc A1 ALARM STATUS = No Alarms.
   Q.3 Assoc B1 ALARM STATUS = ** 0358 LSMS connection unavailable
   Command Completed.

   Refer to the Commands Manual to interpret the output.

3. If the problem still persists, reset the OAP by entering the following command:
   init-oap:oap=x

   where x is a, b, or both. See the Commands Manual for the correct usage. This procedure is complete if the OAP comes back in-service within three minutes and the system clears the alarm.

4. Enter the following command to verify the status of the LSMS:
   rept-stat-lsms

   Refer to 2 for a sample output.

5. Enter the following command to inhibit the unavailable OAP terminal displayed in the output from 2:
   inh-trm:trm=x

   where x is the port number.

   Note:

   The force parameter is required for the last OAP terminal inhibited.
6. Enter the following command for the inhibited OAP terminal:
   chg-trm:trm=x:type=none

   where x is the port number.

7. If the problem is still not corrected, reseat the TDM card.
   If the OAP still does not respond, replace the TDM card. Refer to the Maintenance Manual for card removal/replacement procedures.
8. Enter the following command for each OAP terminal inhibited:
   chg-trm:trm=x:type=oap

   where x is the port number.

9. Enter the following command to return the OAP terminals to the in-service state:
   alw-trm:trm=x

   where x is the port number.

10. Enter the following command to verify the status of the LSMS:
    rept-stat-lsms

    Refer to 2 for a sample output.

11. If the LSMS connection is still not available, contact My Oracle Support (MOS).