0528 - Service is Not Available

The specified SCCP service is not available. No IS-NRSCCP cards are associated with this specified SCCP service. No SCCP cards providing the specified service have a service status of Active.

Example

RLGHNCXA3W 00-11-06 10:55:49 EST EAGLE 34.3.0
*C 0056.0528 *C GFLEX SERVICE Service is not available

Alarm Level: Critical

Recovery

1. Enter the following command to verify the status and location of the SCCP service cards:
   rept-stat-sccp
2. Enter the following command to move the SCCP service card to an ACTIVE status if loading is successful:
   rst-card:loc-xxxx

   where: xxxx is the location of the OOS-MT-DSBLD SCCP card(s) identified in 1.

3. Enter the following command to verify the status and location of the SCCP service cards:
   rept-stat-sccp
4. Verify the SCCP card(s) reset in 2 are IS-NR.
   If not, reseat the card(s).
5. If any card(s) remain OOS-MT, replace the card(s).

   Note:

   Refer to the Maintenance Manual for card removal/replacement procedures. for card replacement procedures.