0905 - IP Link B is Down

This message indicates that an IP application socket is out of service due to a IP link down (ethernet problem) or due to the signaling link being deactivated.

Example
RLGHNCXA03W 01-01-10 16:28:08 EST EAGLE 35.0.0
** 0046.0905 ** CARD  1111 EBDADCM    IP Link B is down

Alarm Level: Major

Recovery

  1. Enter the following command to determine the IP address of the link:
    rtrv-ip-lnk:loc=xxxx:port=b
    Where xxxx is the card identified in the alarm output.
  2. Enter the following command to retrieve the name of the local host:
    rtrv-ip-host:ipadr=xxxx.xxxx.xxxx.xxxx
    Where xxxx.xxxx.xxxx.xxxx = the link IP address from 1.
  3. Enter the following command to get the name of the remote host:
    rtrv-appl-sock:lhost=xxxxxxxx
    Where xxxxxxxx = local host name from 2.
  4. Enter the following command to test the TCP/IP connection:
    pass:loc=xxxx:cmd=”ping yyyyyyyyyy”
    Where xxxx = Card location from the alarm output. yyyyyyyyyy = logical name of the remote host from 3.
  5. If the ping command fails, perform the following checks:
    • Check the remote host hardware and software.
    • Use your company procedures to check the network.
    • Check cable connections at the IP7 Secure Gateway and at the remote host.
  6. If the UNAVAIL REASON still indicates an alignment problem, enter the following command:
    rept-stat-slk:loc=xxxx:port=b
    Where xxxx is the card identified in the alarm output. If the DCM card is not OOS-MT, proceed to 8.
  7. If the DCM card is OOS-MT, do the following, using the rept-stat-card command to check for card IS-NR state after each action:
    • Reinitialize card using the init-card command
    • Reseat the card
    • Replace the card
    Refer to the Maintenance Manual for card removal/replacement procedures.
  8. If the fault is not cleared, contact My Oracle Support (MOS).