0197 - All High Speed Clocks Have Failed

A fault has been detected on all high speed system clocks.

Example

RLGHNCXA21W 00-12-07 11:02:30 EST  EAGLE 31.6.0
*C 0100.0197 *C HS CLOCK SYSTEM  All high speed clocks have failed

Alarm Level: Critical

Recovery

1. Verify the status of the clock with the rept-stat-clk command.
   If both clocks are idle, check the source clock into the system. Follow local maintenance procedures to repair the source clock.
2. Verify the clock cables are connected to the shelf backplane (refer to the Installation Manual for cable location).
   If any cables are loose, reconnect the cable.
3. If the clock source is not at fault, try reseating the TDM cards.
4. If the message appears again, replace the TDM cards.
   Refer to the Maintenance Manual for card removal/replacement procedures.
5. If the fault still does not clear, contact My Oracle Support (MOS).