Bill Payment
The Bill payment feature enables users to pay their utility bills online. Through this feature, users are able to pay their bills quickly, securely and at their own convenience.
Prerequisites:
- Transaction and account access is provided to the retail user
- Transaction working window is maintained
- Billers are maintained
- Transaction limits are assigned to the user to perform the transaction
Features supported in the application
- Bill Payment
Workflow
How to reach here:
Dashboard > Payments Widget > Pay Bills
OR
Dashboard > Toggle Menu > Payments > Payments and Transfers > Pay Bills
OR
Dashboard > Payments Menu > Pay Bills
Pay Bills
Users can initiate bill payments towards billers that are already registered in the system. All billers that are previously registered are listed for selection. Once the user selects a biller, the details of that biller are populated on the screen for the user to verify. The user can proceed to initiate the bill payment transaction by specifying details such as the amount to be paid, the account from which the funds are to be transferred, the bill date and bill number.
Field Name |
Description |
---|---|
Biller Name |
Select the name of the biller towards whom bill payment is to be made. |
Relationship Number |
Select the relationship number that you have with the biller against which you want to make a bill payment. |
Amount |
Specify the amount that you want to pay. |
View Limits |
Link to view the transaction limits. For more information on Limits, refer View Limits section. |
Pay From |
Select the source account that is to be debited to make the bill payment. For more information on Account Nickname, click here. |
Balance |
On selecting a source account, the net balance of the account appears below the Pay From field. |
Bill Date |
Specify the date on which the bill was generated. |
Bill Number |
Enter the number of the bill that is to be paid. |
Note |
Add a note against the bill payment transaction, if required. |
To pay a bill:
- From the Biller Name list, select the biller towards whom you wish to make a payment.
OR
Click the Add New Biller link if there are no billers mapped to make bill payment. - From the Relationship Number list, select your relationship number with the biller against which you wish to make a bill payment.
- In the Amount field, enter the bill amount.
- From the Pay From list, select the source account to be debited.
- In the Bill Date field, specify the date on which the bill was generated.
- In the Bill Number field, enter the number of the bill that is to be paid.
- Click
OR
Click to cancel the operation and to navigate back to ‘Dashboard’.
OR
Click Back to Dashboard, to navigate to the dashboard.
to initiate the bill payment transaction. - The Pay Bills - Review screen appears. Verify the details, and click
OR
Click to cancel the operation and to navigate back to the Dashboard.
OR
Click to return to the Pay Bills screen.
. - The success message appears along with the transaction reference number, host reference number and payment details.
Click Go to Dashboard, to navigate to the Dashboard.
OR
Click More Payment Options to access other payment options.
OR
Click Add Favourite to mark the transaction as favorite. For more information click here.
FAQs
Can I initiate future dated bill payments?
Where do I find my RelationshipRelationship signifies the relationship between parties and accounts whenever the relationship is mapped to account. Number?
Can I make a payment towards a biller who is currently not registered in my biller list?
Can I set an option to auto pay the bill amount of already generated bills?