Contents

• Title and Copyright Information
• Preface
• 1 What’s New in This Release
  • What’s New in , Siebel CRM 19.1 Update
  • What’s New in Siebel Financial Services Enterprise Application Integration Guide, Siebel 2018
• 2 Overview of Siebel Financial Services Enterprise Application Integration
  • Overview of Siebel Financial Services Enterprise Application Integration
  • About Siebel Financial Services Enterprise Application Integration
    • Legacy Encapsulation
    • Peer-to-Peer Integration
    • Other Integration Strategies
  • Components of Siebel Financial Services EAI
    • XML and Siebel Financial Services EAI
    • ACORD XML and Siebel Financial Services EAI
    • IFX XML and Siebel Financial Services EAI
    • Siebel Financial Services EAI Adapters and Connectors
      • Siebel Connectors
      • Third-Party Connectors
    • Siebel Virtual Business Components
  • Details of Siebel Financial Services EAI
    • Configurable and Upgradeable Integration
    • Extensible
    • Declarative Integration
    • Data Transformation
    • Cross-Application Process Integration
    • Siebel Database as Master for CRM
    • Siebel Database as Integrator for Other Systems
    • Siebel Application as Front-End Integrator for Other Systems
  • Siebel Financial Services EAI Connectors
    • Siebel Connector for IFX XML
    • Siebel Connector for ACORD XML
• 3 Siebel Financial Services EAI Architecture
  • Siebel Financial Services EAI Architecture
  • Layered Architecture
  • Integration Requirements and Siebel Financial Services EAI
  • Business Process Coordination Using Workflows
  • Transport Mechanisms
  • Industry XML Connector
    • Industry XML Transaction Manager
    • Industry XML Data Transformation Engine
    • Industry XML Converter
    • Industry XML Dispatcher
• 4 Understanding Financial Services Integration Paradigms
  • Understanding Financial Services Integration Paradigms
  • Overview
  • Design Decisions
  • Usage Models
    • Real Time
    • Batch
  • Access Mechanisms
  • Application Connectors
• 5 Financial Services EAI Business Scenarios
  • Financial Services EAI Business Scenarios
  • Overview
  • Common Integration Scenarios
    • Outbound Message to a File
    • Round Trip Message from a File to Siebel and Back
    • Round Trip Message from an External Application
    • Round Trip Message to an External Application
    • Inbound Message from an External Application
    • Outbound Message to an External Application
  • Data Access and Replication
    • Accessing Customer History Information
    • Exporting Contact Information
    • Replicating a Company Catalog
    • Updating Siebel Using Java Beans
  • Data Sharing Across the Enterprise
    • B2B Integration
    • Legacy Data Integration
    • ERP Integration
  • Data Transformation
• 6 Predefined Financial Services EAI Business Services
  • Predefined Financial Services EAI Business Services
  • Predefined Financial Services EAI Business Services
• 7 Industry XML Connector Factory APIs
  • Industry XML Connector Factory APIs
  • Industry XML Connector Factory Classes
  • Industry XML Connector Factory Classes Methods
    • Transaction Manager Factory Class Methods
    • Data Transformation Engine Factory Class Methods
    • Converter Factory Class Methods
    • Dispatcher Factory Class Methods
  • Industry XML Connector Factory Method Arguments
  • Siebel Connector for Credit Card Application XML