3 Enterprise

The term Enterprise refers to the company’s business operations managed by Simphony. Simphony supports multiple properties, and administrators can configure each property individually. Simphony allows these properties to report centrally to a single database.

Configuration flexibility accommodates differences between properties and revenue centers. In an Enterprise, the EMC configuration hierarchy is important to the administrator. Some module components are configured at the Enterprise and are then used in various properties and revenue centers.

The EMC level refers to the location where an EMC module is configured. In the EMC, you can configure modules for the Enterprise, property, revenue center, and zone levels based on the information you are configuring. For example, employee roles are set at the Enterprise level because typically a company keeps privileges the same throughout the Enterprise (for example, all bartenders have the same privileges). Tax rates are set at the property level because a property in Chicago uses different tax rates than a property in Dallas. Order devices are set at the revenue center level for a particular restaurant.

The following figure depicts the Enterprise with two properties. One property has two revenue centers (they might be a restaurant and bar), while the other property has one revenue center.

Figure 3-1 Enterprise Hierarchy Organization Levels