26 Number Look Up (NLU)

A number look up (NLU) is a touchscreen button that allows workstation operators to access a numbered list of items. The workstation operator can select one of the following items or enter the relevant NLU number to apply the item to the transaction:
  • Discounts

  • Main Levels

  • Menu Items

  • Service Charges

  • Sub Levels

  • Tender/Media

To show an item in NLU, you must configure a valid NLU number greater than zero (0) for the item. You can intentionally assign duplicate NLU numbers. If this occurs, the workstation applies the lowest numbered record (by object number) to the check. When showing discounts, service charges, and tender/media records, the workstation takes the active menu level of the transaction into consideration. For example, Chardonnay has 3 definitions used: 4-ounce pour (small), 6-ounce pour (medium), and carafe (large). All three definitions are configured with NLU 23. The workstation operator selects the Small, Medium, or Large Menu Level and the 23 menu item NLU to get the desired Chardonnay.