Oracle MICROS Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.
Purpose
This Configuration Guide provides instructions to set up Simphony release 19.1.
Audience
This document is intended for system administrators of Oracle MICROS Simphony release 19.1.
Customer Support
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Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to re-create
Exact error message received and any associated log files
Screen shots of each step you take
Documentation
Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.
Simphony eLearning
The Simphony Learning Subscription provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, use your Oracle Single Sign On to check out the Simphony learning opportunities at Hospitality Learning Subscriptions.
Revision History
| Date | Description of Change |
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January 2020 |
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February 2020 |
Updated Chapter 4: Uploading Data to the Target Environment |
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March 2020 |
Updated Chapter 32: Guest Checks for the Configuring Team Service Privileges sub-topic |
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May 2020 |
Updated the following sections in Chapter 12: Payments and Currency:
Updated Configuring Menu Item Definitions in Chapter 21: Menu Item Definitions. Updated Chapter 40: Logo Printing to indicate that you can configure a check to print more than one logo. Updated Fingerprint Scanning in Chapter 42: Peripheral Devices to include biometric data storage in Employee table, and queries. |
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June 2020 |
Added Configuring Alpha-Numeric Keyboard in Chapter 8: POS Workstations. Updated Configuring Workstation Translations in Chapter 9: Language Settings and Translation. Merged Configuring POS Core and Payment Translations to Configuring Workstation Translations in Chapter 9: Language Settings and Translation. Removed the following sections from Chapter 38: Check and Posting Service (CAPS):
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July 2020 |
Updated OPERA Self Pay in Chapter 12: Payments and Currency. |
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October 2020 |
Updated Configuring Family Groups in Chapter 17: Categorizing Menu Items into Groups. Updated Configuring Service Charges (regarding Tips Paid Tender/Media) in Chapter 15: Service Charges. |
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November 2020 |
Updated Surcharges in Chapter 13: Taxes. Updated Follow Me in Chapter 32: Guest Checks. Updated Configuring Employee Privileges for Oracle Hospitality Reporting and Analytics in Chapter 43: Reporting. |
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February 2021 |
Updated the following topics in Chapter 42: Peripheral Devices:
Updated Enabling Log Archiving for Workstations in the Log File Management chapter. |
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March 2021 |
Added the Configuring a Rear Marketing Display (RMD) topic to the Interfaces with Simphony chapter. |
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April 2021 |
Updated the Configuring the Room Charge Tender topic in the Payments and Currency chapter. |
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May 2021 |
Updated Cloning Simphony Database Configurations. Updated Configuring Effectivity Groups in the Discounts chapter. Updated the following topics in the Taxes chapter.
Updated Configuring Closed Check Settings in the Guest Checks chapter. Added the following topics to the Check and Posting Service (CAPS) chapter:
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June 2021 |
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September 2021 |
Updated Order Types in the Taxes chapter. |
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October 2021 |
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November 2021 |
Added the CAPS Optimization for High Loads topic in the Check and Posting Service (CAPS) chapter. |
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January 2022 |
Added the Banquet Guest Check Printing chapter. |
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March 2022 |
Added the Post-Uploading Cloned Data Instructions topic to the Cloning Simphony Database Configurations chapter. Updated the CAPS Optimization for High Loads topic in the Check and Posting Service (CAPS) chapter. |
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April 2022 |
Updated the following topics in the Loyalty and Gift Card Interfaces and Drivers chapter:
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May 2022 |
Updated Configuring Mail Order Telephone Order (MOTO) in the Payments and Currency chapter. Updated Configuring Menu Item Prices in the Menu Item Prices chapter. |
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June 2022 |
Updated CAPS Configuration Methods in the Check and Posting Service (CAPS) chapter by restoring Microsoft SQL Server references. |
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July 2022 |
Updated Barcode Reader Setup in the Peripheral Devices chapter. Updated Enabling Extension Applications in the Extension Applications chapter. Updated Configuring a Rear Marketing Display (RMD) in the Interfaces with Simphony chapter. Updated Configuring Rental Deposit Buttons in the Rental Deposits chapter. |
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September 2022 |
Updated Credit Card Preambles for OPI and SPI in the Payments and Currency chapter. Updated Closed Guest Check Operations in the Guest Checks chapter. |
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November 2022 |
Removed Configuring the Biometrics CAL Package Deployment from the Peripheral Devices chapter. |
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March 2024 |
Updated Creating Menu Item Classes for Condiment Groups in the Condiments chapter. Updated Barcode Reader Setup in the Peripheral Devices chapter. |