An order type is a sales category, such as Dine In or Take Out. You can set up to eight order types for each location. Order types control active tax rates for a transaction and help to reduce theft in fast transaction environments. You can specify order types at three different levels of a transaction, as described in the following table: Transaction, Check, and Menu Item.
Table 13-6 Order Types
Order Type | Description |
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Transaction Order Type |
This is the order type of the current round. If the workstation operator changes the transaction order type, the order type of all menu items in the current round changes to the selected order type while the order type of the check remains unaffected. A reference entry with the name of the changed order type appears at the top of the menu items. |
Check Order Type |
The active check order type appears in the check detail header. When option 16 - Post to Check Order Type is enabled (in the RVC Parameters module Posting options), and the menu item order type is different from the active check order type, menu item sales post to the check order type on financial reports, even if the Menu Item Order Type function is used and will result in a different order type. When option 16 - Post to Check Order Type is disabled, and the menu item order type is different from the active check order type, menu item sales post to the menu item order type on financial reports. For example, a Dine In guest wants to take a dessert home, so the server changes the dessert item’s order type to Take Out. Doing so may have tax rate implications, as well as notifying the prep station to package the dessert for carry out. In this instance, if option 16 is disabled, the dessert posts to the Take Out order type totals on the financial reports. |
Menu Item Order Type |
This is the order type of the menu item and also affects the condiments of the menu item. The workstation operator can change the order type of an entire combo meal or selected items in a combo meal. A reference entry appears with the name of the order type beneath the menu item to which the change was made. If the workstation operator consolidates menu items, changing the menu item order type affects all consolidated items. When the workstation operator changes a condiment order type, it applies to the parent menu item. Review the Check Order Type information (in the row directly above) for information about how Posting option 16 - Post to Check Order Type in the RVC Parameters module affects order types and their reporting totals. |
Order Type Subtotal Security Option
In a fast transaction environment, you can increase security and reduce theft by restricting the workstation operators’ ability to perform voids and cancel transactions, while still allowing operators to perform legitimate error corrections. Simphony allows you to suppress the check total on the workstation until the workstation operator presses an order type key that functions as a subtotal. The following table describes the type of theft that can be prevented using the subtotal security.
Table 13-7 Subtotal Restriction Scenarios
No Order Type Subtotal Keys | Using Order Type Subtotal Keys |
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