Device Information Needs Attention State

The Device Information module checks the following settings for each workstation. The status is available at the Enterprise level, and listed by property. The following table describes what causes the Needs Attention state.

Table 38-3 Device Information Workstations That Need Attention

Device Information Values Needs Attention State Description

CAL Enabled?

Yes/No

No

If CAL is not enabled, the workstation does not query the Simphony enterprise and does not receive scheduled CAL packages.

TLS Connection OK?

Yes

No

Verifies whether the connection string to the enterprise uses https.

Auth Key Present/Connect?

Yes/No

No

Verifies whether the authentication key is present and can connect through TLS to the Simphony enterprise.

Password Policy Ok?

Yes/No

No

Verifies that the password policy does not prevent successful updating of the database password.

DBA Login Ok?

Yes/No

No

Verifies that the database administrator can log in to the local client database.

Database Max. Login Ok?

Yes/No

No

Verifies whether the maximum log in failure meets the requirements, which is minimum 8 for normal clients.

If Database Max. Login Ok? needs attention, check the security account lockout threshold policy through the Local Security Policy in Windows.

Security Considerations in the Oracle MICROS Simphony Client Deployment Guide contains more information.

DB Pending credentials changes

Yes/No

Yes

Verifies whether database credential changes are pending, which require a restart.

Sufficient Disk Space?

Yes/No

No

Verifies whether the disk space falls below the minimum of 1.5 GB free space.

OS pending reboot

Yes/No

Yes

Test whether a restart is pending because of a Windows update (Win32 devices only).

Directory Security

Ok/No/NA

No

Test whether one of the following directories are not accessible:
  • %AppRoot%: Ok

  • %ALLUSERSPROFILE%: Ok

Security Considerations in the Oracle MICROS Simphony Client Deployment Guide contains more information.