Configuring Item Hold Buttons

To allow workstation operators to hold items on a check without sending to order devices, you need to add buttons to the touchscreen page.

  1. Select the Enterprise, property, revenue center, or zone, click Configuration, and then click Page Design.
  2. Open the page on which to place the buttons, and then on the Edit tab, select the page area in which to define the buttons.
  3. Click Button, and then on the General subtab, select Function from the Type drop-down list.
  4. Click the black arrow directly beneath the Type drop-down list, select Transaction from the Type pane, and then select one of the following functions:
    • Hold: Holds the menu items selected in the check detail area.

    • Hold Transaction: Holds every successive menu item added to the check during the current round.

    • Timed Fire Menu Item: Holds selected items or an entire check until a predefined time.

    • View Fire Times: Shows the time each menu item is configured to send to order devices

  5. Click OK, enter a Legend for the button, and then position and size the button on the page.
  6. Repeat Steps 3 through 5 and configure buttons for the remaining hold functions in Step 4, and then click Save.