Configuring a Printer

  1. Select the property, click Setup, and then click Printers.
  2. Insert a printer record, name the printer, and then click OK.
  3. Double-click the printer record to open it.
  4. Select the Workstation from the drop-down list.
  5. Select the Printer Type from the drop-down list.

    Select Epson Bluetooth Printer for all Bluetooth printers.

  6. If the roll printer is a thermal printer, select Thermal printer in the Printer Options section.
  7. Enter the number of lines to advance the guest check or customer receipt after printing the trailer text in the Trailing Line Feeds field.

    The value in this field defaults to the recommended trailing line feeds for the printer communication type, as listed in the following table. You can change the default value.

    Table 39-1 Trailing Line Feeds per Printer Communication Type

    Printer Communication Type Trailing Number of Lines

    Bluetooth

    1

    Ethernet

    1

    Integrated Device Network (IDN)

    1

    Serial

    6

    OPOS

    6
  8. (Optional) To set the printer to print logos, select Enable Logo Printing. Simphony does not support logo printing on printers with multi-language cards.

    When configuring Epson TM-P60 and TM-T88 Ethernet Thermal printers, configure the logo to print in the center of the guest check or customer receipt by selecting the paper size of the printer from the Center Logo Using drop-down list.

    • Epson TM-P60 Ethernet Thermal printers: Set the paper size to 2 1/4" (58mm) Paper.

    • Epson TM-T88 Ethernet Thermal printers: Set the paper size to 3 1/8" (80mm) Paper.

    Logo Printing contains more information about setting up logos to print on guest checks and customer receipts.

  9. To allow the printer to be selectable by workstation operators (typically used with mobile POS client devices), select Destination Printer.

    Bluetooth printers are not selectable.

  10. Configure the appropriate values for the printer type. Specific fields become active based on the printer type you selected.

    The following table lists the printer types and indicates information for each applicable field. Enter or select information for the fields based on the printer you are configuring. Fields denoted as Not applicable are not needed for the printer type.

    Table 39-2 Printer Configuration by Printer Type

    Field Roll Printer Slip Printer IP Printer Bluetooth Printer

    COM Port

    Select the communications port for the printer.

    Select the communications port for the printer.

    Not applicable

    Not applicable

    Baud Rate

    Select the baud rate for the printer.

    Select the baud rate for the printer.

    Not applicable

    Not applicable

    Parity

    Select the parity for the printer.

    Select the parity for the printer.

    Not applicable

    Not applicable

    Data Bits

    Select the data bits for the printer.

    Select the data bits for the printer.

    Not applicable

    Not applicable

    Stop Bits

    Select the stop bits for the printer.

    Select the stop bits for the printer.

    Not applicable

    Not applicable

    PIN

    Not applicable

    Not applicable

    Not applicable

    Set the four-digit passkey that must be entered into the device before printing.

    ID

    Not applicable

    Not applicable

    Not applicable

    (Optional) Enter the Bluetooth ID of the printer. You can leave this field blank to allow configuration from a mobile device when using different printers per event.

    Number of Columns

    Not applicable

    Not applicable

    Not applicable

    This setting determines the report width so that guest checks and reports print with center alignment. By default, the width is set to 32 columns.

    Select 40 for Bixolon SPP-R300, SPP-R310, and R310iK Bluetooth printers.

    Address

    Not applicable

    Not applicable

    Enter the IP address or hostname of the printer. If you are using the printer for banquet checks, enter the hostname.

    Not applicable

    Port

    Not applicable

    Not applicable

    Enter the port number for the IP printer.

    Not applicable
  11. Click Save.
  12. Select the property, click Setup, and then click Workstations.
  13. Double-click the workstation to open it.
  14. Click the Printers tab.
  15. Click the Select link to set the appropriate Printer for each type of print job. Click the Set for All Destination Printers link to set the same printer for each type of print job.

    The printer defined here (primary or backup) always appears in the Destination Printers list on the POS client, even if you do not add it to the Destination Printer Group. Creating, Editing, and Removing Printer Groups contains more information.

    Oracle Hospitality recommends that you assign the same printer model and format for the backup printer to ensure that checks format properly on other printers.

  16. Click the Select link and assign each printer type to a Destination Printer Group. Click the Set for All Destination Printers link to set the same printer type for all destination printer groups.

    Selecting a Destination Printer Group overrides the printer selected for the printer type.

    Printers with the option Selectable as Destination Printer set belong to a default Destination Printer Group called All Destination Printers.

    If you define a Destination Printer Group for the Backup Printer, the workstation operator is prompted at the time of printing for both the primary printer (if it has a group defined) and the Backup Printer.

  17. Click the Options tab.
  18. To automatically disable the Destination Printers prompt (if configured) when a dockable workstation (tablet device) is attached to the stand and has access to an attached printer, leave the option 60 - Prompt for Destination Printer when docked deselected. Select option 60 to have the POS client prompt to select a printer when a workstation is docked.
  19. Click Save.
  20. Select the Enterprise, property, revenue center, or zone, click Setup, and then click Format Parameters.
  21. Click the Configuration tab, and then enter the appropriate information in the following fields:

    Table 39-3 Print Output Configuration

    Field Description

    Lines on First Page

    Enter the maximum number of lines to print on the first page of the guest check before prompting for a new check to begin a new order receipt.

    Lines on Other Pages

    Enter the maximum number of lines to print on successive pages of the guest check before prompting for a new check to begin a new order receipt.

    Line Feeds Before First Page

    Enter the number of lines to advance before printing the guest check header. You can add extra space for the check so it appears properly in custom check presentation binders.

    Line Feeds Before Other Pages

    Enter the number of lines to advance before printing begins on the next successive page.

    The line feeds set here are included in the number configured for the Lines on Other Pages field. For example, if you set this field to 5 and set Lines on Other Pages to 30, the pages have 25 lines of text.

    Minimum Lines Per Roll Check/Receipt

    Enter the minimum number of lines to print on guest checks and customer receipts. Blank lines are added after printing to achieve the minimum.

    Use this field if you want guest checks and customer receipts that are printed on a roll printer to have a minimum length in order to fit into guest check covers.

    Number of Guest Check Information Lines

    Enter the number of detail lines (0 through 30) that can be entered in a System Interface Module (SIM) dialog box.

    Print Tax Invoice after Sales Threshold

    Enter the sales threshold needed to pass for a tax invoice to be printed for a customer.

    Print Customer Information after Sales Threshold

    Enter the sales threshold needed to pass for customer information to be printed for a customer.

    Customer/Trade Identity Label

    Enter the label information to be presented on the top of a bill after a maximum sales threshold is met. This label is either a customer’s name (written in the field as Customer Name) or a Trade Identity Label.

    In the case of Australia Goods & Services Tax requirements, the trade identity label for Australia is ABN. This information must be present on a bill after the maximum threshold is met. The information is never stored, and the label can be changed.
  22. Click the Options tab.
  23. Select the appropriate printing options:

    • 57 - Do Not Print Change/Payment Due in Double Wide: Select this option if you do not want double-wide formatting on the Change Due line of a receipt or the Total Due line of a check.

    • 58 - Do Not Consolidate Current Round Items in Printed Guest Check: Select this option if you do not want to combine identical items which are ordered in multiples in the current round when printing a receipt.

    • 61 - Show Asterisk (*) indicator for Menu Item where Inclusive Tax was forgiven on screen: Select this option if you want to display an asterisk on the receipt to indicate that the inclusive tax was forgiven for a menu item.

  24. Click Save.

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