Table 49-19 Wait List Timing Fields
Field | Description |
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Reservation To Waitlist Delay |
Enter the number of minutes that a reservation appears on the Wait List before the scheduled seating time. Reservation records that are visible on the Wait List impact the quote times and table suggestions. |
Wait Quote Interval (Minutes) |
Enter the wait quote time increments (for example, every 2 minutes or 5 minutes). |
Auto Abandon Wait List Delay (Minutes) |
Enter the number of minutes that a table request record remains on the Wait List before the application automatically updates it as Abandoned (for walk-ins) or No-Show (for reservations). The application removes the record from the Wait List after reaching this time threshold. |
Wait Quote Alert Threshold (Minutes) |
Enter the number of minutes to elapse before flagging the table request on the Wait List as Overdue for seating. Enter 0 (zero) to flag the table request as soon as the time quote elapses. |
Table 49-20 Wait List Options
Option | Description |
---|---|
Require Reason Code on Abandon/Cancel |
Select this option to have the POS client prompt the workstation operator to enter a reason for abandoning or cancelling a table request. |
Enable Wait List Chit Printing |
Select this option to print a chit when the host staff creates or updates a table request. The chit contains table request information and the estimated wait time. |
Enable Create and Edit Buttons |
Select this option to show Create and Edit buttons following the Wait List in the POS client. When you enable the buttons, the workstation operator can also double-tap the screen to create or edit table requests. |