Setting Wait List Timing Parameters

1. Select the Enterprise, property, or revenue center, click Setup, and then click TMS Parameters.
2. On the Configuration tab, enter information in the following fields:

   Table 49-19 Wait List Timing Fields

   Field	Description
   Reservation To Waitlist Delay	Enter the number of minutes that a reservation appears on the Wait List before the scheduled seating time. Reservation records that are visible on the Wait List impact the quote times and table suggestions.
   Wait Quote Interval (Minutes)	Enter the wait quote time increments (for example, every 2 minutes or 5 minutes).
   Auto Abandon Wait List Delay (Minutes)	Enter the number of minutes that a table request record remains on the Wait List before the application automatically updates it as Abandoned (for walk-ins) or No-Show (for reservations). The application removes the record from the Wait List after reaching this time threshold.
   Wait Quote Alert Threshold (Minutes)	Enter the number of minutes to elapse before flagging the table request on the Wait List as Overdue for seating. Enter 0 (zero) to flag the table request as soon as the time quote elapses.

3. Select the appropriate options to enable or disable wait list functions. The following table describes the options.

   Table 49-20 Wait List Options

   Option	Description
   Require Reason Code on Abandon/Cancel	Select this option to have the POS client prompt the workstation operator to enter a reason for abandoning or cancelling a table request.
   Enable Wait List Chit Printing	Select this option to print a chit when the host staff creates or updates a table request. The chit contains table request information and the estimated wait time.
   Enable Create and Edit Buttons	Select this option to show Create and Edit buttons following the Wait List in the POS client. When you enable the buttons, the workstation operator can also double-tap the screen to create or edit table requests.

4. Click Save.