Viewing the CAL Package Download Status

After you configure and implement CAL package deployment schedules, you can review the download status of CAL packages that are scheduled to download from the database at the Enterprise to the workstations. You can also view the status of the individual CAL client workstations connecting to the Enterprise.

You must have the View privilege for the CAL Packages module. Configuring CAL Package Permissions contains more information.

1. Select the Enterprise level, click Setup, and then click CAL Packages.
2. Click the Install Status tab.

   The Install Status tab shows the download and installation status of the individual CAL client devices connecting to the Enterprise.

3. If there are many workstations, you can filter the information by selecting the appropriate search options:

   For a multi-tenant environment, only the information related to a specific Enterprise is filtered.

   • #: Select the installation status record number to search.

   • ServiceHost Name: Enter the name of the Service Host to search.

   • CAL Package: Select the CAL package name to search.

   • Available Version: Select the latest version that is available for deployment.

   • Installed Version: Select the version that is currently installed on the client.

   • Property: Select the property name to search.

   • Status: When enabled, a drop-down list appears to search the installation status. Select All, Started, Failed, or Success to limit the CAL package deployment by status.

   • ServiceHost ID: Enter the Service Host ID to search.

   • Workstation ID: Enter the workstation ID to search.

   • Platform: When enabled, a drop-down list appears. Select the device operating system (for example, Win32 or Android).

   • DCAL in use: This field is enabled when the Service Host receives packages from a DCAL server.

4. Click the Search button.

   The CAL packages section shows the CAL packages available it the database at the Enterprise for download, and the corresponding number of files that have been downloaded to the CAL client workstation.

   The Install Status shows the installation status of the individual CAL client workstations connecting to the Enterprise.