Room Statuses

Room Status refers to the current housekeeping cleaning status of the room. During a guest’s stay, the status of the guest room changes several times. The following room statuses are available in OPERA Cloud. It is not necessary that every room status occurs for each guest room during every stay.

The Room Statuses include:
  • Clean: Indicates the room is serviced and is available for a guest occupancy.

  • Pickup: An additional status some hotels choose to use when the room requires no or minimum housekeeping service. This may happen when a guest only occupies a room for a few minutes and the room only needs refreshing. Available when the Pickup Rooms function is active.

  • Dirty: Indicates the room is dirty and requires cleaning service.

  • Inspected: An additional status some hotels choose to use as the last check by housekeeping supervisors before making a room available for guest occupancy. Available when the Inspected Rooms function is active.

  • Out of Order: Indicates the room is not available for the front desk for assignments, and is removed from inventory availability.

  • Out of Service: Indicates the room is blocked but could still be sold, and remains part of inventory availability.