Rate Changes During Stay

Sometimes, rates change during a guest’s stay. Reasons for this can include one or more of the following:

  • Hotel staff overrides the current Rate Amount and/or Rate Code with a new value.

  • The Rate Amount changes due to Rate Code configuration updates, including a Room Type update, adding/removing Adults/Children, and/or completing a Rate Refresh.

  • A Share reservation Rate Amount is updated due to, for example, a Full Share reservation being split.

  • Adding/Removing a Discount and Rate Code/Rate Amount changes due to adding/removing a Block Code.