Setting a routing limit enables you to impose a limit on the total value of transactions that can be routed to a folio window. For example, a guest’s company might only agree to pay a certain amount or percentage of the bill or only pay certain expenses for their employee. This agreed amount or percentage of the guest’s bill can be routed to a specific folio window so that payment is made by the company’s credit card and the remaining balance paid by the guest.
Routing limits are defined on the routing instructions as either an amount or a percentage of the guest folio. With percentage, you can route a percentage of the transactions associated with the routing instruction. For example, if 10 is defined for the routing instruction percentage, 10% of each transaction would be routed. Generates such as taxes and service charges are also split by the designated percentage.
With an amount limit, you can specify a maximum amount for the routing instruction. For example, if you set a limit of 200 on a window routing instruction for transaction code 1001, the first 200 charged by the guest to transaction code 1001 would be routed per the instruction to window 2 of the Billing screen. Any overage would automatically be split off and transferred to window 1. If the routing instruction was set up for room routing, the first 200 would go to window 1 of the target room and any overage would automatically be split off and transferred to window 1 on the originating guest’s Billing screen.
When the routing instruction is set up for multiple routing codes (or multiple transaction codes or a mix of transaction codes plus routing codes), the routing limit applies to the sum of charges against all transaction codes included in the routing instruction.
When routing a charge for an inclusive transaction code, the value is routed. This includes the generates (taxes and service charges).
When routing a charge for an exclusive transaction code, the value of any generates is not routed.
If the limit is changed after a transaction has been routed, a folio refresh shows an increase or decrease in the routed amount, if appropriate.
When transferring postings to a target room, the routing limit for the routing instruction is observed. Only an amount up to the routing limit can be transferred to the target folio.
When moving postings between folio windows, the routing limit for the target window is observed. Only an amount up to the routing limit can be moved to the target window.
Routing limits and splitting behavior are observed by End of Day and Point of Sale (POS) postings.
Routing limits can be set up for selected dates of a multi-night stay.
Routing limits for multi-night stays are based on the business date when the revenue is realized. A pro forma folio or advance bill for a multi-night stay with routing applied separately to each date of the stay reflects routed charges and routing limits by business date. For example, assume a 4-night reservation has a rate code of 100 per night. Routing instructions are configured such that each night's room charge is routed to a separate window with a 50 limit for each routing instruction. When an advance bill for the entire stay is generated, routing limits are applied by date.
Parent topic: Manage Billing