Mass Check In Conditions and Assumptions

For Reservations to be Mass Checked In

• The reservations must be arrival (Due In) reservations for the current business date.

• The reservations must have a valid payment method.

• The reservations must have a room number assigned.

• The reservations assigned rooms’ occupancy status is vacant.

• Linked reservations can be Mass Checked In.

• Walk In reservations, Pre Registered reservations, and reservations that are in queue can be Mass Checked In.

• Mass Check In can be used for individuals and/or blocks.

For Reservations that are Mass Checked In

• The reservation is checked in.

• The expected time of arrival (ETA) for the reservation is updated with the checked in time.

• The arrival date is changed to read-only and cannot be modified.

• When checked in, deposits on the reservation are posted on the folio.

• Checked In reservations cannot be reversed if financial transactions exist on the folio. Reservations with deposits are eligible to be reversed.

For Reservations that Fail Mass Check In

If a reservation fails mass check in, the system flags it for status notification for reasons such as:

• The reservation has no room assigned.

• The room assigned to a reservation is not vacant, or does not match the selected housekeeping status.

• The room assigned to a reservation is out of order.

• Reservation has no valid payment method.

• Reservation is for a PM (posting master) room type.