OPERA Controls — Channel Management

The following tables outline the functions, parameters, and settings that can be configured in the OPERA Controls Channel Management group.

Table 10-14 OPERA Controls — Channel Management Functions

FUNCTION DESCRIPTION

CHANNEL RESTRICTIONS

[CHANNEL_RESTRICTIONS]

Chain level global function that enables setting rate and room restrictions on the channel level.

ENHANCED ROOM RATE DESCRIPTION

[ENHANCED_ROOM_RATE_DESCRIPTION]

Activates enhanced room and rate descriptions in channel conversion screens.

Table 10-15 OPERA Controls — Channel Management Parameters

PARAMETER DESCRIPTION

ADVANCED OWS PRODUCTS

[ADVANCED_OWS_PRODUCTS]

Chain Level global parameter that provides ability to control enables separately sold packages to be configured as web bookable. If the parameter is on, only packages that meet the requirement of being both separately sold and web bookable are available for web booking. If the parameter is off, all separately sold packages are available for web booking.

ALLOW MODIFY INHOUSE RESERVATION

[ALLOW_MODIFY_INHOUSE_RESERVATION]

Enables modifying in-house reservation dates.

ALWAYS USE MEMBERSHIP FROM REQUEST MESSAGE

[ALWAYS_USE_MEMBERSHIP_FROM_REQUEST_MESSAGE]

Chain level global parameter that, when this parameter is on, only the memberships sent in create booking request messages are attached to the reservation. When this parameter is off, all memberships of the profile are attached to the reservation.

APPEND BLOCK NAME BEFORE RATE DESCRIPTION

[APPEND_BLOCK_NAME_BEFORE_RATE_DESCRIPTION]

Enables OWS to append a block name with a rate description.

AUDIT DETAILS

[AUDIT_DETAILS]

Records logs of OEDS processes in audit details.

CONVERT OWS AND GDS COMMENTS AS TRACES

[ADD_COMMENTS_GDS_SINREM_TRACE]

Converts OWS comments and GDS Service information (SIN) messages to traces in ORS. The trace date is created with the insert date of the booking instead of the arrival date. Traces are created using the trace department configured under the OEDS parameter setting OEDS Trace Department. When the parameter is set to N, the OWS comments and GDS Service information (SIN) and Remark (REM) texts will not be converted to traces but will be inserted as Reservation Comments in OPERA. The parameter setting OEDS Trace Department will not be displayed.

MODIFY CANCEL GDS BOOKING FROM WEB

[MODIFY_CANCEL_GDSBOOKING_FROMWEB]

Chain level global parameter that enables guests to make changes that do not impact inventory or cancellations to their GDS/ADS/ODS bookings using OWS, regardless of the source of the reservation.

SEND CONFIRMATION LETTER AT BOOKING

[SEND_CONFIRMATION_LETTER_AT_BOOKING]

Sends a confirmation letter at booking.

Table 10-16 OPERA Controls — Channel Management Settings

SETTING DESCRIPTION

CANCEL WINDOW

[CANCEL_WINDOW]

Chain level global setting that specifies the number of minutes after booking when the reservation can be canceled without penalty.

CHANNEL CONSUMER NAME

[CHANNEL_CONSUMER_NAME]

This setting appears when the Global parameter MULTI CONSUMER SETUP is enabled and allows the property to configure Channel Consumers for each resort. Based on this configuration, the GWIZ Business Event Service will utilize multiple threads to de-queue business events for each Channel Consumer. Also, Micros ADS Hurdle Processor service will utilize multiple threads to process hurdles for each Channel Consumer.

FETCH RESERVATION

[FETCH_RESERVATION]

Enables the OPERA Web Suite Engine to retrieve reservations for either all reservations (regardless of entry point) or for only created through OWS.

SEARCH FOR MEMBERSHIP NO.

[SEARCH_FOR_MEMBERSHIP_NO]

Chain level global setting that enables the match of a profile based on any one of the criteria selected in addition to the profile membership number.