Configuring Guest Locators

Locator texts define the standard texts available for selection when a user must add a guest locator to an inhouse reservation. You can add a locator to a reservation via the telephone operator or from the reservation details link. 

To facilitate the faster entry of locators, you can define standard locator texts so that the GSA/phone operator only has to select a locator from a list instead of typing the full location each time.

Adding a Locator Text

1. Select the Administration menu, select Booking, select Reservation Management, and then select Guest Locators.

2. Click New to add a new Guest Locator and complete the following fields.

   Note:

   When the multi-property license is active, new locators can only be created by clicking the Template button. Once created, you can copy template messages to specific properties using the Copy action.

   1. Property. Enter or search for and select a property.

   2. Code. Enter a number to assign to the locator code.

   3. Description. Enter the text that describes the locator.

   4. Sequence. Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned. 

3. Click Save.

Editing a Locator Text

1. Select or confirm the Property.

2. Enter search criteria and click Search.

3. In the search results, select the code and click the vertical ellipsis.

4. Click Edit.

5. Select Inactive if you want to mark the locator code inactive.

6. Update the configuration and click Save.

Deleting a Locator Text

1. Select or confirm the Property.

2. Enter search criteria and click Search.

3. In the search results, select the code and click the vertical ellipsis.

4. Click Delete.

For more information, see Telephone Operator.